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PC after update/restart/sleep stay black screen

Level 7

hello guys i have a problem when i press button "Start" and i press button to shutdown say "Update and restart" or "Update and shutdown" or "Restart" or "Sleep" i do sometime first sometime second or third or fourth but after restart pc stay power up but on screen stay black and i dont see anything. There is a fix for this?

These are my spec:

      RTX 4060 Ti
      processor 12th i7-12700kf
      motherboard: ROG STRIX Z690- Gaming Wifi
      32gb ram
      Win 11

i use DisplayPort to see monitor


Customer Service Agent

Hi @KingOppaiDragon ,

based on your issue, may I ask have you make sure that all component is well connected?

Could you provide the monitor product model?

Whether the monitor indicator light lights up?

Have you make sure that all device is compatible with the ROG Strix Z690 Gaming WiFi?

It is suggest that you can refer to the following FAQ:

[Motherboard] Troubleshooting - No Power/No Boot/No Display | Official Support | ASUS Global

If it still has no display, you can try clear CMOS.

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

Level 7

U can close this thread. i resolved