Desktop PC 'This serial number already registered'

[Bulldog18]

Attempting to register an old GT51CH device I've had for some time but never registered, but I'm receiving a "This serial number already registered" message.

How can I resolve this issue? Scratch that, I had already registered it back in the day, but it's appearing under ASUS instead of the ROG category.

Thank you

[Aureliannn_ROG]

Hi @Bulldog18 ,

We're trying to understand your question about "displayed under ASUS classification instead of ROG classification". 

Could you please provide more context about what you mean by this?

To better assist you, we would appreciate it if you could provide the following information:

1. Product registration screenshot: If you have registered your product, please provide a screenshot of your product registration page. This will help us confirm the relevant product information.
2. Registration email: What is the email address you used to register your product?
3. Product serial number: Please provide your product serial number via PM box. We will use this to look up the relevant information.

Thank you.