02-03-2025 05:25 PM
Hi,
Recently, my PC has been experiencing random black screen issues. I can still hear background sound for a while, but then it either shuts off completely or sometimes there's a buzzing noise. At that point, I have to manually restart it using the button on the case, or sometimes the PC restarts on its own. Sometimes it gets so bad that even after restarting, the BIOS logo doesn't show up, and I have to turn the PC on and off more than ten times before it works normally again. I've tried updating the BIOS, reinstalling Windows, and flashing the vBIOS, but nothing seems to work.
Does anyone know how to fix this? Thanks in advance!
02-06-2025 01:08 AM
Hi @laline232 ,
We apologize for the delayed response due to the recent holiday, as we were out of the office. Regarding your issue, we would like to confirm what product you are currently using. Please provide the complete model number. Additionally, you may refer to the FAQ below for initial troubleshooting.
We greatly appreciate your understanding and cooperation.
Thank you.