06-05-2024 04:26 PM
06-06-2024 12:02 AM
Hi @Psycrow ,
thank you for your question.
May I know which product you are currently using? Please provide the model number.
Have you confirmed if the audio driver is updated to the latest version? Have you try to reinstall the driver? Please provide the current version.
Did you use Armoury Crate to update the audio driver? Please provide a screenshot of the Armoury Crate driver page.
We suggest checking if there are any additional software installed in the device manager. You can remove them and then restart to see if the issue still persists.
Thank you.
06-06-2024 10:59 AM
I got the Maximus extreme xiii board
https://rog.asus.com/dk/motherboards/rog-maximus/rog-maximus-xiii-extreme-model/
I update my drivers using armoury crate and all the drivers are up to date it says.
Here are the current versions:
06-06-2024 11:36 AM
also i found this post
They say the driver has been disablet...what do i then do ?
06-06-2024 12:25 PM
Removing realteal audio drivers removes the sonic studio mixer unit from the list.
But when i install the latest driver from realtek then it reapears again, Then there is a newer version called the same just with a B. It disables the driver for better systen stability. But its still on the hardware list. Just disabled now.
06-10-2024 08:37 AM
Try updating your drivers with Driver Booster for a quick fix.
06-10-2024 08:49 AM
I dont trust these driver boosters. they cost money and infects ur pc with everything else.
So unless asus dont have a updated driver, then no one has.
06-13-2024 08:19 PM
Hello, @Psycrow
Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.
Could you please confirm if you are experiencing any issues besides the yellow exclamation mark, such as no sound or distorted audio during playback, and share screenshots or videos showing the yellow warning sign and the problem scenario you described?
The latest Realtek USB Audio Driver version on the ROG Maximus XIII Extreme official website is "B6.3.9600.2342."

May I ask if you have installed this version and if you are still encountering issues?
Kindly provide additional details about your hardware specifications, software versions (BIOS, operating system, and drivers), and the problem scenario to help us understand your issue better.
Thank you.