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ROG Strix Delta S Mic Stoped working after firmware update

Martini1001
Level 7

Does anyone know how to fix the issue with the mic For Delta S Headset 

After a recent update, my mic stopped responding tried reinstalling the armour create etc still the same issue 

The picture below it shows the microphone firmware version is 0.0.0.0.0.0.0.0... So it basically seems it has firmware.   Screenshot 2023-07-21 222944.png

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3 REPLIES 3

Jiaszzz_ROG
Customer Service Agent

Hello, @Martini1001 

May I ask if you are having difficulty with the ROG Delta S connected via USB-C?
If the mic is still unresponsive after rebooting or cross-testing with other devices, could you please provide the brand and model of the PC or laptop you are connecting with, along with a screenshot of the Armoury Crate update center?

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.

Inverted
Level 7

Martini1001 Did you ever find a solution to this? I have the same issue now

Aureliannn_ROG
Customer Service Agent

Hi @Inverted ,

may I ask have you encounter ROG Strix Delta S microphone is not working normally?
Have you try to use the Armoury Crate uninstall tool then reinstall the software?
Could you provide your Armoury Crate version and your microphone firmware version?
Could you provide the screenshot of Armoury Crate showing your microphone device?
Thank you.

Please note that response times may be delayed due to upcoming regional holidays. For urgent inquiries, please contact your local service center. Thank you for your patience.