ROG Delta - Sound Optimization doesn't work

[JuleJules]

After I updated AC, Sound Optimization doesn't work. I tried to change to FPS, Music or other but it is not work. And Reverb, Equalizer, Bass Boost, other are not work too.

I uninstalled AC with uninstall tool and reinstall but still doesn't work.

[Aureliannn_ROG]

Hi @JuleJules ,

based on your issue, are you currently using the ROG Delta S headset? 
Within the internal release on 1/11, a new version of Audio SDK v3.01.19 was introduced. 
This version aims to address the issue of ineffective sound adjustments. 
Have you checked the update center to get the latest version update? 
If not, please go to Armoury Crate and update to the latest version and remember to restart after the update. 
If the issue persists even after updating to this version, please provide logs and screenshots of the update center page for our reference.
For log operation steps, please refer to Q5: What is App Diagnostics? (New Feature) at https://www.asus.com/support/FAQ/1043747/#a14. 
After recording the log, please upload it to the cloud, approve access, and PM me the link. 
Additionally, kindly provide the product serial number. Thank you.

[JuleJules]

based on your issue, are you currently using the ROG Delta S headset?
No. Just ROG Delta headset.

Within the internal release on 1/11, a new version of Audio SDK v3.01.19 was introduced.
This version aims to address the issue of ineffective sound adjustments. 
Have you checked the update center to get the latest version update?
If not, please go to Armoury Crate and update to the latest version and remember to restart after the update.
Yes, I've checked and updated.

If the issue persists even after updating to this version, please provide logs and screenshots of the update center page for our reference.
For log operation steps, please refer to Q5: What is App Diagnostics? (New Feature) at https://www.asus.com/support/FAQ/1043747/#a14.

After recording the log, please upload it to the cloud, approve access, and PM me the link. 
Additionally, kindly provide the product serial number. Thank you.
I'll send it to you in message.

[Aureliannn_ROG]

Hi @AMORAKI ,

have you checked if the issue persists after deleting the Bongiovi driver? 
What is your current Audio SDK version? 

Whether is v3.01.19?
If the problem still exists, please provide logs for our reference. 

For log operation steps, please refer to Q5: What is App Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
After recording the log, please upload it to the cloud, approve access, and PM me the link.
Additionally, kindly provide the product serial number too, thank you.

Thank you.

[AMORAKI]

I return to version from armory all package and sound optimization its work, after update all is broke again. Bass boost, compressor and other functions cant work.
Logs i send in your PM

[Moez250]

I installed all the updates of the armoury crate as of today but still the sound optimization is bugging , and all the changes made to the sound in armoury crate doesn’t make any difference 

[Moez250]

Problem solved after installing the latest updates and RESTARTING the computer 

[JuleJules]

You installed the latest updates in Armoury Crate?

[Moez250]

Yes I installed all the updates . At first I didn’t restart the computer so the problem persisted but after restarting the computer everything is back to normal and the problem is solved. Thank you)

[AMORAKI]

Same with Rog Delta. Sound Optimization didnt work 100%. I re-install driver from full package and no effect. I uninstal headphones from device manager with driver and same no effect. And driver for headphones  is set from microsoft driver