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Rog Delta S WIRELESS Not Working in 2.4

SilverLence
Level 7
Good evening everyone, today I bought the rog delta s wireless and I tried to connect them with the 2.4 dongle but the computer didn't see it, I tried with 4 different PCs but nothing, how can I solve it?TY

 

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2 REPLIES 2

Aureliannn_ROG
Customer Service Agent

Hi @SilverLence ,

Thank you for contacting ASUS support.

We understand that you are experiencing issues with your 2.4G headset connection. 

To help you resolve this issue as quickly as possible, we recommend that you first refer to the following FAQ:

[Peripherals & Accessories][ROG Delta S Wireless] How to do if The 2.4G doesn't work, or the headset...
If the issue persists after following the steps above, considering that you have recently purchased the headset, we recommend that you contact the retailer where you purchased the headset for further assistance. 

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

ssey
Level 7

Hello there, i have the same issue with the pairing tool, i followed instructions but can't hit the "pair" button, be honest with me and the people , tell us the truth. Is this fixable or to return them to the store?

i bought them for 200e just to spend my entire time to search how to fix this dongle???

i will never  ever buy anything from assus just because of this.