01-05-2025 07:29 PM - edited 01-05-2025 07:32 PM
I tried to update my headset's firmware with the Armoury Crate Gear software and it got stuck at 99% so I exited out and restarted the app. The firmware update updated my dongle but not my headset somehow. I then initiated the firmware update again but the update straight up failed. My headset also made a loud distorted noise. I then tried for a third time and succeeded but now my headset is significantly louder and can get distorted. When previously I had Windows volume at 50 it now sounds like its at 80 or 90. The bluetooth volume also got significantly louder. The firmware update seems to have completely messed up the sound and I can't find a way to rollback the firmware or even redo the firmware update to fix it.
Has anyone else experienced this increase in volume? and if so a way to fix it? I don't want to return it if I don't have to.
01-06-2025 11:41 PM
Hi @Rylic ,
Thank you for contacting us.
To better assist you with your headset issue, we would like you to confirm the following information:
Thank you.