06-15-2023 09:44 AM
Hello,
I bought td Delta S Wireless in December, and I've already had to send it back in February for another problem (it wouldn't start up at all). I got a fresh new headset exchange.
Since this morning, the headset no longer works in 2.4, it only works in BT.
When I switch it on in 2.4, there's a little "beep", but that's all. It's recognized, but that's all. No sound. No mic. The settings are not accessible. The blue LED flashes.
In BT there's a little "beep" and then "connected". The headset works. The blue LED is steady.
When I plug it in, it says "PC Mode" but that's all. The updates (I formatted the whole PC today, for this problem) are in error, it asks me to connect the cable and the dongle, both are connected.
I think the problem is with the dongle. I haven't seen any way to factory reset either the headset or the dongle, this feature isn't provided (for a 200€ headset).
Item Version
---- -------
Armoury Crate UWP App 5.6.8.0
ROG Live Service 2.1.4.0
Aura Service (Lighting Service) 3.07.17
Armoury Crate service 5.6.8
Aura Wallpaper Service Non installée
Aura SDK 3.04.32
ASUS Aac_NBDT HAL 2.5.29.0
ASUS Mouse Extern HAL 1.2.0.6
ASUS Mouse HAL 1.2.0.58
AacAudioHal 1.3.50.0
Solved! Go to Solution.
08-22-2023 01:17 PM
im also having the 2.4ghz not connecting, started 3 days ago
07-13-2023 07:24 PM
Hi @Jiaszzz_ROG ,My headset have same problem, any solution can fix it ?
07-13-2023 08:08 PM
Hello, @testament86 and @TonyDY_WANG
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!
08-11-2023 02:12 PM
Scusate anch’io ho lo stesso problema ma qualcuno ha risolto?
07-14-2023 05:05 AM
Hi @Jiaszzz_ROG,
My headset 2.4ghz working fine now, thanks for your help.
07-14-2023 06:35 PM
Comment tu as fait ? Malgré la procédure c'est toujours bloquer.. Peux-tu m'expliquer ?
08-11-2023 02:14 PM
Come hai risolto?
07-18-2023 01:02 AM
Hello!
I have exactly the same problem with my Delta S Wireless, what should I do to fix it?
07-18-2023 01:00 PM
Hello, @Jiaszzz_ROG
I have the same problem since today with my ROG Delta S Wireless. Can you help me fix it?
07-18-2023 10:50 PM
Hello, I have the same problem, Wi-Fi 2.4 mode does not work. I only have bluetooth mode that works fine. Armory Crate asks me to connect the helmet to the USB key (USB-C Dongle) but it is not possible for me to do so. Help me please