brand new rog delta ii warranty is expired

[mhayek2004]

Hello ASUS and ROG,

I bought a brand new rog delta ii  from Amazon on  30 October  2024. But when I made the product registration on ROG site, It showed that my headset was out of warranty (warranty expired ),  brand new, so could someone from ASUS can explain that to me?

Regards

[Aureliannn_ROG]

Hi @mhayek2004 ,

Thank you for contacting ASUS support.

To better assist you with your issue, please provide the following information:

1. Product serial number: You can find your product serial number on the product packaging, the product itself, or on the product registration page.
2. Purchase invoice: If possible, please provide your purchase invoice (electronic or paper).

You can send us this information via private message so we can look into it and follow up with you.

Thank you.

[mhayek2004]

hi   thx for your replay 

i send the details via privet message to you 

regards