cancel
Showing results for 
Search instead for 
Did you mean: 

Bongiovi Acoustics/audio enhancements causes problems

LEGENDKMS
Level 8

I need to turn off this feature permanently. This audio enhancement has been making my audio pop. Every time I try to disable it, it re-enables itself. If I want it disabled, it should be disabled. My audio works fine when it is disabled.

1,259 Views
98 REPLIES 98

davidcola
Level 9

It seems like I don't have Audio SDK in armoury crate, so I cant update it. Can anyone help me with this? I have tried reinstalling armoury crate and everything is up to date

I don't have Audio SDK either in armoury crate . I see Realtek audio driver version 6.3.9600.2368 but that is up to date apparently.. I am using a z790 Formula mobo.

Same here. Z790 Formula motherboard.

spoonyrogdrump1
Level 9

What devices do you all have? I think that audio sdk is only for certain rog headphones. I have a strix fusion II 500 for instance. 

I'm not using headphones, at least not directly. I have the motherboard connect via USB-C to a RODECaster Pro II mixer. Same issues.

spoonyrogdrump1
Level 9

That audio sdk is only for rog headphones. If you don't have rog headphones connected you won't get the audio sdk. I'm not sure about laptops

LEGENDKMS
Level 8

That is only the solution to ROG headsets! We need solutions for all! We must be able to either turn off Bongiovi permanently or fix the problem! I thought ASUS was the best. Why are we having so many issues? Why is it taking so long to fix when it is simple?

davidcola
Level 9

I am using Sennheiser HD 800s headphones. Bongiovi is absolutely obliterating the audio quality. No way to turn it off. Now I noticed if you go to “Startup apps” in settings you can find bongiovi there. Turning it off did nothing for me. However, clicking the little symbol next to the off button takes you to the file location where bongiovi is. Tempted to just delete the whole thing

LEGENDKMS
Level 8

This probably fixed my issue. First, uninstall anything that relates to Bongiovi. THE NEXT STEP IS TO MAKE SURE YOU BACK UP THIS FOLDER JUST IN CASE SOMETHING GOES WRONG/CREATE A RESTORE POINT. After that, go to your system32 files and look for Bongiovi(Need to ensure hidden files are checked). Make sure you are the owner of that folder. Rename both the folder and the .dll file to anything. Please restart your computer and then delete the folder. After I've done this, I haven't had any pops in the past day. Going to the sound mixer will finally show any audio enhancements/spatial sounds are off!

Another thing is if you run sfc /scannow or dism in cmd, it might reinstall the .dll file back, so you will have to repeat those steps. This is a temporary fix, but it works. I grew tired of the pops and just went ahead and did this, and finally, the pops are gone, and they haven't shown up within 24 hours of posting this. I pretty much had to figure out a temporary solution on my own, but a solution is a solution that should have taken ASUS to do in seconds. This is not rocket science. Any support by ASUS is terrible. I always leaned towards ASUS because they make most of the best tech. For the end-of-the-year upgrade, I might lean towards something else. They better get their "s***" together.

I tried this but Bonjiovi is still there and the popping and clicks are even worse now....