01-17-2024 01:39 AM
I updated to Audio SDK v3.01.19 and found equalizer still didn't work, so I reinstalled Armoury Crate too.
I checked out the other threads and found out that I don't have the Bongiovi driver on my Theta 7.1.
And there is Bongiovi in System32 folder.
02-05-2024 07:21 PM - edited 02-05-2024 07:24 PM
Ok, leave everything as is.
I'll test this.
I'll uninstall My ROG Delta S Animate from device manager and uninstall Armoury Crate, I'll reboot and see what driver installs.
Give me a few minutes.
02-05-2024 07:43 PM
No problem I'll be waiting for the results.
02-05-2024 07:39 PM
OK, so I uninstalled my ROG Delta S Animate from device Manager, uninstalled Armoury Crate and rebooted.
Checking the sound settings after the reboot it shows the Bongiovi driver was installed. Let's see if we can find why windows is installing a microsoft driver.
02-05-2024 08:47 PM
Glad its working for others but not my headset apparently.
02-07-2024 01:44 PM
Can the driver only be obtained through Armoury Crate software?
@Aureliannn_ROG Did you receive my log files are they being looked at?
02-07-2024 03:09 PM - edited 02-07-2024 03:09 PM
I'm pretty sure you get the driver through Armoury Crate. Checking the ASUS Support Center under drivers, Armoury Crate is the only thing listed other than the firmware rescue.
I have two questions.
1) Are you using a laptop?
2) Have you downloaded any drivers or programs/applications related to ASUS from the Microsoft store?
02-07-2024 04:07 PM
1. Nope using a desktop
2. No I have not. Only Asus stuff I have downloaded was from your website for my Motherboard Z690-PLUS WIFI D4
02-07-2024 04:20 PM
Thank you
I don't mean to run you in circles and I apologize we haven't found the fix yet.
So, you've uninstalled Armoury Crate and reinstalled and that didn't help. Short of reinstalling windows, I'm starting to run out of suggestions.
Since you have no sound after updating, check the windows sound output is set to your ROG Delta S.
02-07-2024 07:03 PM
Correct it is set but comes up unknown device for god knows what reason. They only driver that works and produces sound is the microsoft one but it makes no use of the Armoury Crate software.