Rog Raikiri Pro firmware update problem

[SlimSim666]

First, I have to say that my controller is on the version 4.03, and without any reason the controller seems to lag from time to time. Joysticks are giving command even when not touching them. Very frustrating for an expensive controller like this. So my first tought was to upgrade the firmware with AC.

On firmware version 4.06, the up button of the D-pad is stuck depressed. Online gamepad tester confirm this. So I had to rollback to version 4.03... but time to time lags still occur.

Those control freezes/lags are making the controller unusable.

[SlimSim666]

A nice website to test your controller:

https://hardwaretester.com/gamepad

[Aureliannn_ROG]

Hi @SlimSim666 ,

Regarding the issue you are experiencing with the controller, since the problem persists whether you update or downgrade the firmware, we recommend that you take the product to the nearest official service center for further assistance.

You can refer to the service center link below or contact the local customer service team, who will guide you through the repair process. Thank you.

Official Support | ASUS Global

Official Support | ASUS Global