Have you aligned Qi properly? Need to be fairly accurate. The charging pad on the Chakram is where the label is below the sensor. Also charge via the USB 3.0 port, 900 mA is faster (500 mA for USB 2.0). The software should not cause charging issues.
Please update Armoury Crate to V126.96.36.199 and report the issue if there are software issues. https://rog.asus.com/forum/showthread.php?128618
FPS, Racing & VR Gamer / Tech Enthusiast / ROG Admin