02-11-2025 12:41 AM
Hi my keris 2 Ace wireless wont work due to not matched firmwares on receiver and device.
I have reset my mouse to firmware 3.017
But when i try update in Armory create i get a lower outdated firmware to update to.. help me so i can uppgrade firmware on device.
Solved! Go to Solution.
02-11-2025 01:28 AM
Hello,
firmware version should not prevent your device from working/pairing with the receiver. Please try holding down left click, right click, scroll wheel button and DPI button together for 3 seconds until the LED starts blinking green for a hardware reset. If this doesn't fix your connection issue, please select your mouse receiver in Armoury Crate and re-pair it to your mouse:
If the issue persists, please provide your mouse and receiver version so we can better help you troubleshoot your mouse.
02-11-2025 01:28 AM
Hello,
firmware version should not prevent your device from working/pairing with the receiver. Please try holding down left click, right click, scroll wheel button and DPI button together for 3 seconds until the LED starts blinking green for a hardware reset. If this doesn't fix your connection issue, please select your mouse receiver in Armoury Crate and re-pair it to your mouse:
If the issue persists, please provide your mouse and receiver version so we can better help you troubleshoot your mouse.