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Rog keris 2 Ace firmware update

Zeafox91
Level 7

Hi my keris 2 Ace wireless wont work due to not matched firmwares on receiver and device.

I have reset my mouse to firmware 3.017

But when i try update in Armory create i get a lower outdated firmware to update to.. help me so i can uppgrade firmware on device.

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1 ACCEPTED SOLUTION

Accepted Solutions

Howwanna
Moderator

Hello,

firmware version should not prevent your device from working/pairing with the receiver. Please try holding down left click, right click, scroll wheel button and DPI button together for 3 seconds until the LED starts blinking green for a hardware reset. If this doesn't fix your connection issue, please select your mouse receiver in Armoury Crate and re-pair it to your mouse:

Untitled2.png

 

If the issue persists, please provide your mouse and receiver version so we can better help you troubleshoot your mouse.

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1 REPLY 1

Howwanna
Moderator

Hello,

firmware version should not prevent your device from working/pairing with the receiver. Please try holding down left click, right click, scroll wheel button and DPI button together for 3 seconds until the LED starts blinking green for a hardware reset. If this doesn't fix your connection issue, please select your mouse receiver in Armoury Crate and re-pair it to your mouse:

Untitled2.png

 

If the issue persists, please provide your mouse and receiver version so we can better help you troubleshoot your mouse.