cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Harpe II – random freezes during use

OleksandrMelnyk
Level 9

Hello,
I recently purchased the ROG Harpe II mouse, and I’ve noticed that it occasionally freezes for a few seconds. I’m not sure whether it goes into sleep mode during use or if the connection drops. This doesn’t happen often — about 1–3 times a day, and sometimes not at all.
In normal mode I use 800 DPI / 500 Hz, and in gaming “zone mode” I use 800 DPI / 2000 Hz (I also tried 4000 Hz and 8000 Hz), but the issue remains the same. I also tested it by connecting to different USB ports, but the problem still occurs.

347 Views
3 REPLIES 3

Lavernee
Level 8

Does the whole mouse stop or just the cursor??

What exactly do you mean?
The mouse just stops responding for a few seconds, and it doesn’t matter whether I’m in a game or just working on the PC

I also forgot to mention that I hear the characteristic USB disconnect/reconnect sound in Windows