cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Harpe II – Random Freezes During Use

OleksandrMelnyk
Level 9

Hello,
I recently purchased the ROG Harpe II mouse, and I’ve noticed that it occasionally freezes for a few seconds. I’m not sure whether it goes into sleep mode during use or if the connection drops. This doesn’t happen often — about 1–3 times a day, and sometimes not at all.

In normal mode I use 800 DPI / 500 Hz, and in gaming “zone mode” I use 800 DPI / 2000 Hz (I also tried 4000 Hz and 8000 Hz), but the issue remains the same. I also tested it by connecting to different USB ports, but the problem still occurs.
Знімок екрана 2025-09-17 134942.png

216 Views
1 REPLY 1

kurdtx
Level 8

I am also getting this issue with my harpe II ace. Seen your other posts and I am encountering the exact same issue as you to the letter. Perhaps it is a firmware/software issue? I checked windows system event viewer and there are no reports whatsoever which makes it all the weirder. Hopefully when a new firmware update comes around, this issue will just resolve itself.