ROG HARPE II ACE omni reciver connection problem?

[KobaMik]

Good morning everyone. I bought the ROG HARPE II ACE mouse. The description says I can pair it with the keyboard because it supports OMNI RECEIVER. I have a ROG SCOPE 96 WIRELESS keyboard. I downloaded Armoury Crate. I updated the mouse and its dongle to the latest version, and the keyboard and its dongle were also updated. I tried connecting the keyboard to the mouse dongle first (Gear Link WEB). The keyboard connected, but then I got the error saying it's not compatible. I tried connecting the mouse to the keyboard dongle (Armory Create), but it didn't connect. Has anyone else with this mouse managed to pair it with a keyboard? Thanks.

[Nate152]

Hello KobaMik

Checking the Features and Tech Specs, it doesn't say the ROG Harpe II Ace supports the ROG Omni Receiver.

Normally it will say on the Features page.

ROG Harpe II Ace Gaming Mouse | Ambidextrous | Gaming mice｜ROG - Republic of Gamers｜ROG Global

[KobaMik]

Hello Nate152

On the Asus website (link you wrote) in the description it says very clearly:

• Flexible connectivity:  Tri-mode connectivity plus an ROG Omni Receiver supporting multiple-device wireless connection with a single receiver.

[Nate152]

Ah, I missed that. In that case it should connect to the ROG Omni Receiver.

If you haven't already, install this firmware update for your keyboard. -  ROG Strix Scope II 96 Wireless Gaming Keyboard | Compact | Gaming keyboards｜ROG - Republic of Gamers...

After updating your mouse and keyboard, you should see two ROG Omni Receivers in the Armoury Crate Device list.

To connect your Harpe II Ace to the Scope II 96 Wireless Omni Receiver, you'll want to first unpair it from its original ROG Omni Receiver.

Once unpaired, you should be able to pair it with your Scope II 96 Wireless.

To unpair, open the ROG Omni Receiver page and click the X.

[KobaMik]

Nate152, thanks for the reply.

I've tried all these methods, but they don't work.

1. Unfortunately, you can't use the Harpe II ace Aura Creator mouse to modify it. I have to use GEAR LINK WEB, and there I can't disconnect the mouse from its dongle. I haven't found this function.

At first, I was able to connect the keyboard to the mouse dongle, but the photo shows a message that the keyboard is not compatible. (The problem is that I can't find a way to disconnect the mouse and keyboard.)

2. for the keyboard, the link you wrote, I downloaded the software, but it is version 7.00.02 (old). And after installing Armoury Crate it makes me update the software to version 8.00.04. But anyway, I tried both software. And the mouse does not connect to the keyboard dongle.

Thanks

[Nate152]

Ok,

If you have Armoury Crate installed, open it and click Devices on the left.

Do you see two ROG Omni Receivers?

[KobaMik]

Hello Nate152

As you can see from the photo, the mouse dongle is not visible.  Armoury Crate sees the mouse, but when I click on the mouse it tells me that it is not supported by Armoury and sends me to the GearLink website.

And when I go to the GearLink website, you see two Omni Receivers, and you see that they have two different names, I think they are different and that's why the mouse is not connecting to the keyboard dongle.

Thanks for the support, I initiated the return to Amazon, and purchased ROG KERIS II.

[Nate152]

You're welcome

I haven't used Gear Link so I 'm not sure what the issue is/was. 

Since you returned the ROG Harpe II Ace, let us know how it goes with the ROG Keris II Ace.

I have the ROG Keris II Ace, it's working fine with Armoury Crate and the ROG Omni Receiver.