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ROG Fusion II 500 not found in Armoury crate

Barrick
Level 7

Dear ROG,

My ROG Fusion II 500 are not found in Armoury crate after I re-installed Armoury crate. Kindly assist to solve this issues as I cannot change my headset setting right now.

Barrick_0-1718199668615.png

Appreciate for your kind attention.

 

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @Barrick ,

according to the confirmation from our backend team, we recommend trying to disconnect and reconnect the device to troubleshoot the issue.

Please disconnect the device, wait for a moment, and then reconnect it to see if the problem is resolved.

If the issue persists, please feel free to contact us, and we will do our best to assist you.

Thank you for your cooperation!

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.