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ROG DELTA S WİRELESS CHARGE İNDİCATOR İS WORKİNG WRONG

Ahmet_Erten
Level 7

My Asus Delta S Wireless Charging İndicator İs Working Wrong. İt Constantly Shows Same Numbers. When I Turn Off The Headset The Charging İndicator Stays Same Numbers. And I Charge The Headset While İts On, İt Does Not Appear On The İndicator. But İ Open The Armoury Crate İ Can See The Correct Charge Level

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4 REPLIES 4

Aureliannn_ROG
Customer Service Agent

Hi @Ahmet_Erten ,

Thank you for contacting us. 

We understand that you are experiencing an issue with your headset's charging indicator light, and we apologize for any inconvenience this may cause.

To accurately diagnose and resolve the issue, we recommend that you send your headset to the nearest authorized service center for further assistance.

Official Support | ASUS Global

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

Ahmet_Erten
Level 7

an issue not about my headset's indicator light, my problem is taskbar battery information pop-up
''It's Not My Native Language, There May Be Mistakes İn The Words.''

Nate152
Moderator

Hello Ahmet_ Erten

Try closing out the taskbar notification, then reopen it in Armoury Crate.

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Open it in Armoury Crate by clicking the box.

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If your device goes to sleep, it won't show any information, for example the Chakram X and Scope II 96 wireless.

Does closing and reopening the taskbar battery notification get it reading properly?

ROG Delta II.png

 

 

 

The problem is still not solved. There is no problem with my other headset (rog go 2.4), but the problem only occurs with the rog delta s wireless, I think it might be in the last firmware I downloaded.