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rog charging docking station

nebraska
Level 8

i try to connect my iphone 13 to my monitor with the rog charging docking station but i get no signal! my rog ally and my lenovo legion go connect with no problems! the docking station says you can connect your phone and laptops and handhelds! can anyone help me?

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @nebraska ,

Thank you for your inquiry.

To better understand the issue of your iPhone 13 not displaying a signal after connecting to the docking station, please perform the following tests:

  1. Cable test: Please try using different USB-C cables and ensure that the cable supports video output.
  2. Compatibility confirmation: The video output limitations and compatibility of the iPhone 13, it is recommended that you contact Apple customer service directly for more accurate information.

If you have any other questions, please feel free to contact us.

Thank you for your cooperation.