12-23-2024 08:58 AM
My 2.4ghz dongle for my rog pugio ıı is lost and its really expensive to buy a new one from ebay -around like 60 euros- and i found a broken second hand pugio ıı but its dongle is working lower than the half price of a new dongle. is it possible to pair its dongle with my nearly not used mouse ? or its impossible to do that ?
12-23-2024 11:02 PM
Hi @burkico ,
We appreciate you reaching out to us.
Based on the information you provided, you can try inserting the second-hand receiver into your computer and follow the instructions in the manual to pair the mouse with the receiver. However, please note that an outdated receiver may not be compatible with your mouse. Additionally, pairing errors may occur if the mouse and receiver did not originally come from the same device.
We recommend contacting your local customer service team for further assistance.
Thank you for your understanding.
12-24-2024 09:29 AM
there is nothing written in the user manual about pairing it with a different usb dongle there is just the frequency of the 2.4 ghz dongle is it enough to pair if it has the same frequency with my old mouses dongle frequency ?