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Impact II Wireless mouse usb dongle replacement

diko_hellish
Level 7

Good afternoon,

I have lost my dongle during a recent move. The dongle I'm referring to is for my ASUS ROG Strix Impact 2 Wireless mouse. I prefer using my wireless mouse, and I was wondering if it's possible to either purchase a replacement dongle for this specific model or reconfigure a universal one. Are there any other options available?

Serial Number: LAMPGD522301

If necessary for replacement purposes, I am currently in Ukraine, specifically in Kiev.

Thank you for your assistance.

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1 ACCEPTED SOLUTION

Accepted Solutions

Aureliannn_ROG
Customer Service Agent

Hi @diko_hellish ,

based on your issue, we do not sell dongle accessories separately. We apologize for any inconvenience this may have caused. Additionally, your product is already out of warranty, so we cannot provide a replacement. Thank you for your understanding.

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2 REPLIES 2

Aureliannn_ROG
Customer Service Agent

Hi @diko_hellish ,

based on your issue, we do not sell dongle accessories separately. We apologize for any inconvenience this may have caused. Additionally, your product is already out of warranty, so we cannot provide a replacement. Thank you for your understanding.

Am I correct that the only option is to throw the mouse away and buy a new one?...😓