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FAQBot
Community Admin
Community Admin

[Wireless Router] Why am I unable to use my mobile hotspot connection properly? (RT-AX50 Go)

If you find that your RT-AX50 Go is not functioning correctly when using USB tethering, please refer to the following possible reasons and solutions.

 

 

Possible Reasons:

  • Insufficient Power Supply: If the charger or power bank does not support the standard Power Delivery (PD) protocol, your device may not receive enough power to maintain a stable hotspot connection.
  • USB Cable Issue: If USB tethering is not functioning properly, the USB cable may be faulty or incompatible.

Solutions:

1. Use a Compatible Charger: Make sure you are using a charger or power bank that supports the standard Power Delivery (PD) protocol.

2. Change the USB Cable: Try using a different USB cable and attempt the setup again.

 

 

 

 

How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center.
If you need more information about the ASUS Download Center, please refer this link.

Version history
Last update:
‎10-07-2025 07:47 PM
Updated by: