cancel
Showing results for 
Search instead for 
Did you mean: 
FAQBot
Community Admin
Community Admin

[Motherboard] Regarding Misprint on ROG MAXIMUS Z790 HERO EVA-02 EDITION

 

To our valued ASUS Customers,

 

We have recently received incident reports about the ROG MAXIMUS Z790 HERO EVA-02 EDITION motherboard regarding the misspelling of the word “Evangelion” on the decorative part located on the left side of the product. We sincerely apologize for any confusion or inconvenience this may have caused.

 

For users who have already installed the motherboard, it is important to note that the misprint does not affect any functionality or performance. As part of our commitment to resolving this issue, we will extend the warranty by one additional year and implement a replacement program. ASUS will provide a corrected decorative part that end-users can use to replace the misprinted part. If you encounter this issue, please contact your local customer service for more details.

 

We understand the significance of this matter and want to assure you that we are dedicated to resolving it promptly. If you have any questions or concerns, please do not hesitate to contact our ASUS customer service.

 

Thank you for your understanding and continued support.

 

ASUS Service and Support Contact Link:

Official Support | ASUS Global

 

Version history
Last update:
‎11-15-2023 05:05 AM
Updated by:
Contributors