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[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/TRX40 & Intel 5xx/6xx/7xx)

MoKiChU
Level 40

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.3.9600.2376 WHQL [18/01/2024]
DTS APO4x Extension Driver : 1.13.3.0 WHQL [22/11/2023]
Download : Link

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy) :

Drivers : 6.3.9600.2355 WHQL [09/03/2023]
SS3-SSVM Extension Driver : 1.3.18.0 WHQL [13/07/2022]
SS3-SSVM VAD Media Driver : 1.0.3.0 WHQL [07/06/2022]
SS3 APO AudioProcessingObject Driver (Windows 11) : 3.6.1.0 WHQL [09/01/2024]
SS3 APO SoftwareComponent Driver (Windows 10) : 3.5.6.0 WHQL [21/11/2022]
DTS APO4x Extension Driver : 1.13.3.0 WHQL [22/11/2023]

Download : Link

ASUS ROG SS/SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | bongiovi | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.3.9600.2376 WHQL [18/01/2024]
DTS APO4x Extension Driver : 1.13.3.0 WHQL [22/11/2023]
DTS APO4x Service SoftwareComponent Driver : 1.14.3.0 WHQL [08/12/2023]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.14.0.0 WHQL [16/11/2023]
DTSX Ultra HSA SoftwareComponent Driver : 1.11.5.0 WHQL [06/07/2023]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.


OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD - AM4/AM5) : ASUS ROG motherboards with AMD 5xx/6xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.


TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).
298,214 Views
829 REPLIES 829

MoKiChU
Level 40
Hi everyone,

@ ASUS ROG SS3|DTS Sound Unbound motherboards users : Due to a major change in the drivers packages architecture, re-download your drivers package (now there is an Intel package if you have a Z590 motherboard or AMD if you have a TRX40 motherboard) & follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

MoKiChU wrote:
Hi everyone,

@ ASUS ROG SS3|DTS Sound Unbound motherboards users : Due to a major change in the drivers packages architecture, re-download your drivers package (now there is an Intel package if you have a Z590 motherboard or AMD if you have a TRX40 motherboard) & follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.


Thanks for the tip.

I will retry and get back to you. :cool:

Zardoc
Level 10
Update,

Everything is perfect! Not much change with equalizer and headset but the sound is very good.

Thanks again for the great support! 😮

bogdi1988
Level 8
Which package do you recommend for the Zenith 2 Extreme?

bogdi1988 wrote:
Which package do you recommend for the Zenith 2 Extreme?


Hi,

You have an ASUS ROG SS3|DTS Sound Unbound AMD TRX40 motherboard, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS TRX40 MB) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Hi guys,
I noticed one day that I can't open Realtek Audio Console, Sonic Studio III. So I tried looking online for an answer but nothing could work. I followed the steps here as well for the newer Realtek audio drivers but I get the same message when opening Realtek Audio Console "Can not connect to RPC serivce". The thing is that the sound is working perfectly but it gets on my nerves that it's not working fully, also spatial audio now I can't enable it on my speakers.

Can you guys help me a bit, please?

I have a ROG Strix TRX40-E mobo. After recent audio driver updates, the VID & PID suddenly changed. It was VID_0B05&PID_1917 before. But now it becomes VID_0B05&PID_1918. And the SS3 & Realtek Audio Console no longer works (probably because PID_1918 is not listed in ExtRtkUsb & AVoluteSS3Ext.inf, thus related software components not loading).

In the device manager, there is a hidden "Realtek USB Audio" device that has VID_0B05&PID_1917. After removing the old drivers in the driver store, the hidden device disappears.

I found the firmware of Realtek USB audio got silently updated after updating the driver. The FW version now is 4.302.0000-0007.0000.

BTW the mic volume is extremely low (I have a high-end 3.5mm camera microphone, which works well on camera & iPhone & MacBook). I tried different versions of drivers and cannot get it fixed.

This FW update tool (https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/USB_Audio_FW_Update_Tool_VID0B05_2021-11-25_ASUS.zip) doesn't recognize my device. But I found another FW update tool provided by asrock (https://www.asrock.com/support/faq.asp?id=488) that can recognize my audio device.
:rolleyes: I can even flash the asrock firmware and use the asrock drivers. Flashing the asrock firmware will cause the VID & PID to change to the asrock one (VID_26CE&PID_0A01). To roll back to the asus FW, I just install the latest driver here and manually load it in the device manager. It looks like the driver will update the FW when loaded.

jsq2627 wrote:
I have a ROG Strix TRX40-E mobo. After recent audio driver updates, the VID & PID suddenly changed. It was VID_0B05&PID_1917 before. But now it becomes VID_0B05&PID_1918. And the SS3 & Realtek Audio Console no longer works (probably because PID_1918 is not listed in ExtRtkUsb & AVoluteSS3Ext.inf, related software components not loading).

In the device manager, there is a hidden "Realtek USB Audio" device that has VID_0B05&PID_1917. After removing the old drivers in the driver store, the hidden device disappears.

I found the firmware of Realtek USB audio got silently updated after updating the driver. The FW version now is 4.302.0000-0007.0000.

BTW the mic volume is extremely low (I have a high-end 3.5mm camera microphone, which works well on camera & iPhone & MacBook). I tried different versions of drivers and cannot get it fixed.

This FW update tool (https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/USB_Audio_FW_Update_Tool_VID0B05_2021-11-25_ASUS.zip) doesn't recognize my device. But I found another FW update tool provided by asrock (https://www.asrock.com/support/faq.asp?id=488) that can recognize my audio device.
:rolleyes: I can even flash the asrock firmware and use the asrock drivers. Flashing the asrock firmware will cause the VID & PID changing to the asrock one (VID_26CE&PID_0A01). To rollback to the asus FW, I just install the latest driver here and manually load it in the device manager. It looks like the driver will update the FW when loaded.


That doesn't sound good, jsq2627. I think there are steps posted by MoKiChU around here somewhere on how to cleanup the drivers.

Jimbo93 wrote:
That doesn't sound good, jsq2627. I think there are steps posted by MoKiChU around here somewhere on how to cleanup the drivers.


Actually, I cleaned up and retried several times, and even reinstalled my win11.
But unluckily, I cannot get my FW rollback to the initial one (that reports PID_1917). and even with the old drivers after a clean Win11 install, SS3 & Realtek Audio Console doesn't work anymore.

jsq2627 wrote:
Actually, I cleaned up and retried several times, and even reinstalled my win11.
But unluckily, I cannot get my FW rollback to the initial one (that reports PID_1917). and even with the old drivers after a clean Win11 install, SS3 & Realtek Audio Console doesn't work anymore.


Not sure this is much help, my thinking would be that best driver package to try is earliest one from the asus support site. And only install it after making sure all realtek is uninstalled. I would even shut off/pause windows updates or just disable network while you uninstall and remove drivers by clean-up with Driver Store Explorer and then last check show hidden devices in device manager and delete them. Then try those original drivers/apps.

Now hopefully someone with actual experience in this situation will add their experience.

Edit to add this: Maybe a BIOS reset to defaults would not be a bad idea.