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[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/TRX40 & Intel 5xx/6xx/7xx)

MoKiChU
Level 40

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.3.9600.2369 WHQL [22/09/2023]
DTS APO4x Extension Driver : 1.11.25.0 WHQL [10/04/2023]
Download : Link

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy) :

Drivers : 6.3.9600.2355 WHQL [09/03/2023]​
SS3-SSVM Extension Driver : 1.3.18.0 WHQL [13/07/2022]
SS3-SSVM VAD Media Driver : 1.0.3.0 WHQL [07/06/2022]
SS3 APO SoftwareComponent Driver : 3.5.6.0 WHQL [21/11/2022]
DTS APO4x Extension Driver : 1.11.25.0 WHQL [10/04/2023]
Download : Link

ASUS ROG SS/SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio III, Sonic Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | bongiovi | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.3.9600.2369 WHQL [22/09/2023]
DTS APO4x Extension Driver : 1.11.25.0 WHQL [10/04/2023]
DTS APO4x Service SoftwareComponent Driver : 1.12.6.0 WHQL [07/09/2023]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.12.6.0 WHQL [07/09/2023]

DTSX Ultra HSA SoftwareComponent Driver : 1.11.5.0 WHQL [06/07/2023]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.


OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD - AM4/AM5) : ASUS ROG motherboards with AMD 5xx/6xx series chipsets with ALC408x codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx series chipsets with ALC408x codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.


TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).
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Roy2D2C
Level 8

Edited: Now I have total audio meltdown. More info below.

I am sorry to bother you again. 

1) Uninstalled Sonic Suit Companion. Could not uninstall it after step 2. Does not re-install.
2) Installed Realtek USB Audio app from the Drivers folder in the driver package because Realtek Digital Output (Realtek USB Audio) was missing from the Device Manager even when I "View" > Check "Show hidden devices". Then I uninstalled it clicking remove the driver for the device and removed everything including all of the duplicate devices. I verified they were all gone.
3) I followed the Cleanup instructions but I did not restart after uninstalling the installed apps. Doing so causes windows to re-install some of the devices.
4) Checked for copies of the devices in the device manager and .inf's in Driver Store Explorer. Found none.
Side notes: Driver Store Explorer needs to be "installed" and launched. Apps Folder means in the Driver Package not in the microsoft store. I did not not notice the word shortcut. Oops.

What happened? I recreated how this all started. I uninstalled everything in the device manager. Then windows re-installed them after a system restart but it did not re-install the (Realtek USB Audio) device under Sound, video and game controllers. When I followed the Cleanup and re-installed with Install.cmd it made a duplicate copy of Realtek Digital Output (Realtek USB Audio.) I use this to deselect my default speakers to reduce the number of applications "listening" to it. If that makes sense.

So I was getting serious conflicts. My stream was being interupted after about an hour and my VODs were being split up. After I tried to connect to a voice channel on discord my computer threw a complete fit. I got disconnected from the internet and it caused the entire network to be interupted briefly diconnecting everyone connected to it. I had to eliminate a lot of variables and always kept coming back to the realtek devices. I do not know if last time I had a copy of the digital output but more then likely.

If I come back it will be to ask how to keep windows from re-installing the devices all together so I can finalize the uninstall proccess with a system restart. *fingers crossed*

Edit: Nope now I got audio going all over the place. Total audio system failure. I will try again and stick to the instructions since I have no duplicate copies of any devices. I really need to know how to keep windows from re-installing them after a system restart.

Roy2D2C
Level 8

multiple infs.jpg8.pngScreenshot 2023-06-29 180142.pngSteps for me to finally resolve:

 

  1. Remove installed apps. Right click the start menu and click installed apps. Do not remove the Realtek USB Audio app yet.

     

    2) Restart and disable it in the bios.

     

    3) Restart windows and then restart in safemode.

    4) Now uninstall the Realtek USB Audio app.

    5) Dont restart when it asks. Say no and restart in safemode again.

    6) Open the Device Manager and uninstall Realtek USB Audio in Sound, video and game controllers. Dont forget to click the checkbox "Attempt to remove the driver for this device." Also uninstall any duplicate copies of any of the realtek devices only. Restart in safemode.

    7) Launch Driver Store Explorer and delete any leftover and or duplicate inf's.

    8. Run SS3 Cleaner as administrator. Then restart the computer.

    9) Install process. I had to get my audio device driver from the motherboard website.

    10) Restart the computer. At this point there should be no realtek devices in the device manager. Restart and enable the device in the bios.

    11) Install the rest of the apps and restart your computer.

     

    I read more then a few guides on how to remove drivers, devices and apps from windows. Only when bing ai told me, that I could disable the device in the bios, did I realize what I was doing wrong.

     

    When realtek usb audio app is uninstalled in safemode it removes all of the .infs. The only ones left are the duplicates. The only way to prevent this is to unplug the device... disable it in the bios.

     

    PS: It was late when I wrote this. I wrote it down as I did it the last time and quickly edited it. I worked on this solid for 4 days. Let me know if I made a mistake. I finally resolved it. Also the driver packages from this site caused my system to have an audio meltdown. I had audio coming from everywhere. including my Nvidia GPU which is connected to my tv... I went back to what I was originally trying to do. I got the driver from asus's website for my motherboard. So I do not know what the difference is but it does not work. I love the driver store explorer. i'm keeping that. sorry.

Mutaz2019
Level 8

Hi;

I have  ROG Strix Z790-H Gaming WiFi 

High Definition Audio CODEC S1220A where can i find new drivers

Nevermind. I could find no way to delete this post. I am not going to spend a lot of time trying to figure it out.

Edited: Unsubscribed. Don't know why it would send me an email when it wasn't a reply to me. Maybe I clicked subscribe. Sorry.

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arabulie
Level 7

New USB Audio FW Update Tool for z690 extreme is available. Not sure if the improvements are the same as published for other mobo weeks ago

nothing for z690/z790 strix  

does mokichu still update these usb  drivers ?

Rig # 1 - 14900K SP-115 | 87 MC @ 6.0 GHZ | 5.1 R | 4.5 E | DDR5 48GB @ 8,400 c36 | Strix RTX 4090 | XG27AQN 1440P 27" 360 Hz G-Sync ULMB 2

Rig # 2 - 13900KS-SP-120 | 80 MC @ 5.8 GHZ | 5.0 R | 4.5 E | DDR4 32GB @ 4,300 c15 | Strix RTX 3080 | Aoc 1080P 25" 240 Hz G-Sync

MoKiChU
Level 40

@Mutaz2019 wrote:

Hi;

I have  ROG Strix Z790-H Gaming WiFi 

High Definition Audio CODEC S1220A where can i find new drivers


Hi,

You are in the wrong thread.

You have an ASUS ROG SS3|DTS Sound Unbound motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread : [DRIVERS] Realtek Audio (Intel 2xx/3xx/4xx/5xx/6xx/7xx & AMD 3xx/4xx/5xx/6xx).

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

For updating existing installation of your drivers, launching install.cmd only is enough?

MoKiChU
Level 40

Hi everyone,

- DTSX Ultra HSA SoftwareComponent Driver have been updated for this drivers package :

MoKiChU wrote:
- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :
Drivers : 6.3.9600.2355 WHQL [09/03/2023]


Thread, post & drivers package updated.