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[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx & Intel 5xx/6xx/7xx/8xx)

MoKiChU
Level 40

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG RTK-Dolby) :

Drivers : 6.4.0.2406 WHQL [27/11/2024]
Dolby Extension Driver : 9.830.414.4 WHQL [29/08/2024]
Dolby HSA SoftwareComponent Driver : 3.30803.830.0 WHQL [17/12/2024]

Download : Link

ASUS ROG Realtek|Dolby Atmos motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Dolby Access installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.4.0.2406 WHQL [27/11/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
Download : Link

ASUS ROG SS|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
(You need to install Armoury Crate to install/use the SS drivers/app)

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) :

Drivers : 6.4.0.2406 WHQL [27/11/2024]
SS3 Extension Driver : 1.4.0.0 WHQL [17/04/2023]
SS3 AudioProcessingObject Driver : 3.7.2.0 WHQL [20/06/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]

Download : Link

ASUS ROG SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
Update your SS3 apps : Sonic Studio III v3.16.24.0 | Sonic Radar III v3.16.24.0

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.4.0.2406 WHQL [27/11/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
DTS APO4x Service SoftwareComponent Driver : 1.15.6.0 WHQL [26/11/2024]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.15.3.0 WHQL [14/11/2024]
DTSX Ultra HSA SoftwareComponent Driver : 1.11.6.0 WHQL [30/04/2024]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.


OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD) : ASUS ROG motherboards with AMD 5xx/6xx/8xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx/8xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.


TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).
1,014 Views
1,098 REPLIES 1,098

radosuaf
Level 9

Just to make sure - ROG STRIX B560-E is SS3|DTS Sound Unbound, right?

MoKiChU
Level 40

@boedzals wrote:

Hi 

I just bought Asus ROG X870E Hero motherboard, and install from the Asus Hub. But the Realtek Audio Console can not start, always throwing error can not connect to RPC service. Through search in the web i found this thread and try installing the driver in here by following the guide, but the Realtek Audio Console still can not start. Anyone can help? Thanks


Hi,

You have an ASUS ROG Realtek|Dolby Atmos motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG RTK-Dolby) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

If your "Can not connect to RPC service" issue persists :

- Press Windows key + X > Task Manager :

- Startup tab : Check that Realtek HD Audio Universal Service is Enabled.
- Services tab : Check that DcomLaunch, RpcEptMapper & RtkAudioUniversalService services running.​

- Right click on your Realtek Audio Control/Console app icon > App settings > Reset
- Restart your PC.​
 

@radosuaf wrote:

Just to make sure - ROG STRIX B560-E is SS3|DTS Sound Unbound, right?


Hi,

Correct, ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec that need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS).

Hi Mokichu

Thanks for the reply. So i have been trying to follow the guide and when i tried to install the Realtek Audio Console with the Microsoft Store shortcut provided, i got the following error

Screenshot 2024-11-28 030508.png

Any idea? Is that a temporary error by Microsoft Store server side, or something is not right in my PC? 

I tried to look up these service you mentions 

 Services tab : Check that DcomLaunch, RpcEptMapper & RtkAudioUniversalService services running.
And i cant find RtkAudioUniversalService installed, is that might be the problem?

This error code indicates that either you have used the wrong audio drivers package for your motherboard or your audio drivers did not install properly. Check that you have downloaded the correct audio drivers package for your motherboard as indicated above, if so, refer to this post to troubleshoot : https://rog-forum.asus.com/t5/downloads-for-motherboards/drivers-realtek-usb-audio-amd-5xx-6xx-8xx-a...

I retry the guide. Clean Up the Realtek Driver 

Screenshot 2024-11-28 034505.png

I assumed the network drivers don't relate to the audio, so i keep the Realtek network drivers

And before try install the driver and i make sure

-No Zone ID

Screenshot 2024-11-28 035149.png

-Have the correct driver, extract the Zip and not extend the tree

Screenshot 2024-11-28 034948.png

Still have the error when i try to install the Audio Console, and the RtkAudioUniversalService still not installed.

When i try to look at the Event Viewer i found the following error that might be related

Screenshot 2024-11-28 034910.png


@boedzals wrote:

And before try install the driver and i make sure

-No Zone ID

Screenshot 2024-11-28 035149.png


Since you choose to disable the ZoneID blocking completely from your Group Policy, PC restart is required as reminder and this should not be done before your installing your audio drivers package, but before you downloading your audio drivers package.

Yes i know that. I set the zone ID, restart the PC, and then re-download the driver from the link (i deleted the previous file), proceed with the guide to install the driver

radosuaf
Level 9

OK, I can definitely confirm installing drivers does NOT update the firmware (actually, I'd be surprised if it would). After updating to the latest one on the page (fresh Windows 10 install, using the install.cmd script) the version was 4.501.0000-0008.0000 and Device Manager Hardware ID said

USB\VID_0B05&PID_1999&REV_0008&MI_00

I went to the ROG STRIX Z590-E GAMING WIFI support page and downloaded all 3 FW updates for the board, but only two would actually work with my board - the one described with "Fixed Line Out playing music is noisy", dated 2021/12/09 is the latest one working:

https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/USB_Audio_FW_Update_Tool_VID0B05_2021-11-25_ASUS.zip?m...

After applying the update firmware version is now 4.501.0000-0016.0000 and the string is

USB\VID_0B05&PID_1999&REV_0016&MI_00

 

This does not unfortunately solve the issue I have - lots of noise during the Arkham Origins opening screens. Are there any other updates I could look for?

EDIT: actually, it seems that the noise issue is game related: Startup videos sound terrible? :: Batman™: Arkham Origins Dyskusje ogólne, so maybe I am trying to fix the issue that isn't there :).

HawxNS
Level 7

Hello everyone,

I need your help.
I recently purchased the new X870E-E and I have a problem with the audio peripherals connected to the Realtek sound card.

In Windows, I see the peripherals with their default names such as "Realtek Digital Output" or "Rear Mic".
I want to rename the "Realtek Digital Output" to "YAMAHA SR-C20A" and the "Rear Mic" to "EPOS H6PRO". Once done in Windows, a few seconds later, it reverts to the default names.
I removed and reinstalled the latest drivers found here > "Realtek USB Audio Drivers (UAD - ASUS ROG RTK-Dolby) :
Drivers : 6.4.0.2402 WHQL [14/10/2024]
Dolby Extension Driver : 9.524.657.1 WHQL [23/05/2024]
Dolby HSA SoftwareComponent Driver : 3.30704.740.0 WHQL [02/09/2024]"


I didn't have this problem with my X570E-E and under Windows 11 as well. Do you know why the name is automatically reset to the default?

Thanks for your help,
HawxNS.

My setup :
AMD RYZEN 7 9800X3D
ASUS ROG STRIX X870E-E GAMING WIFI
ASUS ROG-STRIX-RTX3080TI-O12G-GAMING
SAMSUNG 990 PRO 2 TO
Kingston FURY Beast 64GB 6000MT/s DDR5 CL30
Windows 11 Pro

HawxNS
Level 7

Hello,

I can't rename my Realtek audio devices, when I change their name, a few seconds later they revert to their default name.
For example, I rename "Rear Mic" to "EPOS H6PRO", I close the Windows window and reopen, it's "Rear Mic" again. What causes this?

Thanks,
HawxNS.

My setup :
AMD RYZEN 7 9800X3D
ASUS ROG STRIX X870E-E GAMING WIFI
ASUS ROG-STRIX-RTX3080TI-O12G-GAMING
SAMSUNG 990 PRO 2 TO
Kingston FURY Beast 64GB 6000MT/s DDR5 CL30
Windows 11 Pro