[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx & Intel 5xx/6xx/7xx/8xx)

[MoKiChU]

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG RTK-Dolby) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
Dolby Extension Driver : 9.524.657.1 WHQL [23/05/2024]
Dolby HSA SoftwareComponent Driver : 3.30704.740.0 WHQL [02/09/2024]
Download : Link

ASUS ROG Realtek|Dolby Atmos motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Dolby Access installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
Download : Link

ASUS ROG SS|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
(You need to install Armoury Crate to install/use the SS drivers/app)

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
SS3 Extension Driver : 1.4.0.0 WHQL [17/04/2023]
SS3 AudioProcessingObject Driver : 3.7.2.0 WHQL [20/06/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
Download : Link

ASUS ROG SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
Update your SS3 apps : Sonic Studio III v3.16.24.0 | Sonic Radar III v3.16.24.0

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]

DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
DTS APO4x Service SoftwareComponent Driver : 1.14.19.0 WHQL [04/09/2024]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.14.11.0 WHQL [22/08/2024]

DTSX Ultra HSA SoftwareComponent Driver : 1.11.6.0 WHQL [30/04/2024]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD) : ASUS ROG motherboards with AMD 5xx/6xx/8xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx/8xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.

TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).

[Flotus_1one]

Thank you for your feedback. I did install the driver package as instructed and followed the cleanup and install process scrupulously. I also checked the impedance and the amplification. Both are set correctly after I have plugged the headphones out and back in again.

I should add that I connect my headset to the front panel. The sound is quieter there. When I plug the headset into the rear panel, the volume there is the same as on the front panel before the update.

[mrbright09]

Hi @MoKiChU, I hope this is the correct thread for this issue. I have been playing with this all weekend, and there has been no change to the Realtek Audio Console, even after reinstalling everything. I still get the "Can not connect to RPC service" message when I try to open the app. Is there a setting in the bios or somewhere else I need to look for that could have something to do with this? Sonic Studio, Sonic Radar, and DTS are open with no issues. 

[MoKiChU]

Hi,

You are now in the correct thread for your motherboard. As reminder :

---

@MoKiChU wrote:

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

---

If your "Can not connect to RPC service" issue persists :

- Press Windows key + X > Task Manager :

- Startup tab : Check that Realtek HD Audio Universal Service is Enabled.
- Services tab : Check that DcomLaunch, RpcEptMapper & RtkAudioUniversalService services running.​

- Right click on your Realtek Audio Control/Console app icon > App settings > Reset
- Restart your PC.​

[nolamike]

MoKiChU,

Thank you for the response. I've done the cleanup process and installed the correct driver but have the following issues.

1.) In the startup tab there is no RealTek HD Audio Universal Service.

2:) Under services, DcomLaunch and RpcEptMapper are both running but RktAudioUniveralService does not exist.

[MoKiChU]

Hi,

Please do not reply/quote a post that is not intended for you.

If the additional instructions I gave you in the answer that was intended for you are not sufficient, you can follow this "Safe Mode" INSTALL process (manual installation) for ASUS ROG SS3|DTS Sound Unbound motherboards :

INSTALL
(Safe Mode)

Go in "Drivers" folder > Install each driver listed below (in the order listed), by going to the folder containing it then by :

- Windows 10 : Right click > Install > Wait for the message "The operation completed successfully" or for restart request (but don't restart now).
- Windows 11 : Right click > Show more options > Install > Wait for the message "The operation completed successfully" or for restart request (but don't restart now).

USBAud\Win64\RtDUsbAD_asus.inf
USBAud\Win64\Realtek\CodecExtOem_RTK_xx\ExtRtXUsb_Asus_AVO_RTK.inf
Only if you are using Windows 10 : USBAud\Win64\Realtek\RealtekUSBAPO_12_xxxx\RealtekUSBAPO.inf
Only if you are using Windows 11 : USBAud\Win64\Realtek\RealtekUSBAPO_13_xxxx\RealtekUSBAPO.inf
USBAud\Win64\Realtek\RealtekService_xxx.x\RealtekService.inf
USBAud\Win64\Realtek\RealtekASIO_xx\RealtekASIO.inf
USBAud\Win64\Realtek\RealtekHSA_xxx\RealtekHSA.inf
USBAud\Win64\ThirdParty\A-Volute\OEM_INF_Extension_ASUS_x.x.x.x\AVoluteSS3Ext.inf
USBAud\Win64\ThirdParty\A-Volute\A-Volute_APO_3_x.x.x.x\A-VoluteNh3ApoSwc.inf
USBAud\Win64\ThirdParty\DTS\DTS_UWP_APO4x_Asus_EXT_x.xx.x.x\dtsapo4ultraAsusextensionpkg.inf

Restart your PC
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
Update your SS3 apps : Sonic Studio III v3.16.24.0 | Sonic Radar III v3.16.24.0

---

[nolamike]

You are a genius! Thank you so much for these safe mode instructions. After 10 days of working on this and opening a ticket with Asus that made it to level 3 support(where they still haven't helped me), your instructions have solved my issue. I know you don't work for Asus but they would be smart if they hired you. Thanks again!

[mrbright09]

Hi @MoKiChU, Thank you so much for that info. The fix enabled my "Realtek HD Audio Universal Service" under startup. Everything is now up and running.

All of the other services were working as usual and running.

[VivaLuatioN]

Hi @MoKiChU, my motherboard is Rog Strix B650E-F & may i know which one to download?

[MoKiChU]

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

[VivaLuatioN]

After following your step, sonic studio 3 running error and showing this error

The current system is not supported, or the audio driver have not been properly installed. TIMEOUT

Does sonic studio iii have bug or discontinued? cause the latest x870 mobo doesn't have sonic studio iii included