[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx & Intel 5xx/6xx/7xx/8xx)

[MoKiChU]

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG RTK-Dolby) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
Dolby Extension Driver : 9.524.657.1 WHQL [23/05/2024]
Dolby HSA SoftwareComponent Driver : 3.30704.740.0 WHQL [02/09/2024]
Download : Link

ASUS ROG Realtek|Dolby Atmos motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Dolby Access installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
Download : Link

ASUS ROG SS|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
(You need to install Armoury Crate to install/use the SS drivers/app)

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]
SS3 Extension Driver : 1.4.0.0 WHQL [17/04/2023]
SS3 AudioProcessingObject Driver : 3.7.2.0 WHQL [20/06/2024]
DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
Download : Link

ASUS ROG SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dax | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
Update your SS3 apps : Sonic Studio III v3.16.24.0 | Sonic Radar III v3.16.24.0

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.4.0.2402 WHQL [14/10/2024]

DTS APO4x Extension Driver : 1.14.1.0 WHQL [22/05/2024]
DTS APO4x Service SoftwareComponent Driver : 1.14.19.0 WHQL [04/09/2024]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.14.11.0 WHQL [22/08/2024]

DTSX Ultra HSA SoftwareComponent Driver : 1.11.6.0 WHQL [30/04/2024]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > "Next" > The installer will ask you to restart your PC > "Finish"
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Update.cmd" by right-click Run as admin > Restart your PC when the command prompt window disappears
Launch Driver Store Explorer > Click on the "Select Old Driver(s)" button > Click on the "Delete Driver(s)" button

Note : Your apps will be updated automatically via the Microsoft Store.

OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD) : ASUS ROG motherboards with AMD 5xx/6xx/8xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx/8xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.

TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).

[MoKiChU]

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@nolamike wrote:

I updated the drivers with Armoury Crate and ever since SS3 won't load.

---

Hi,

I quotted & tagged in red the root cause of your issues.

Let me explain (and at the same time alert All other users of ASUS ROG SS3|DTS Sound Unbound motherboards) : The latest audio drivers package v6.3.9600.2389 offered by Armoury Crate or offered in the support page for/of some ASUS ROG SS3|DTS Sound Unbound motherboards is a total mess from ASUS staff and I advise you not to install it :

They mixed Realtek USB Audio Drivers v6.3.9600.2389 that does not support SS3 (Realtek USB Audio Drivers between v6.3.9600.2356 and v6.3.9600.2390 does not support SS3 because Realtek Extension Driver for SS3 (ExtRtXUsb_Asus_AVO_RTK.inf) does not exist between these versions), with the Realtek Extension Driver for SS (ExtRtXUsb_Asus_BJ_RTK.inf), and the Third Party Drivers for SS3 (of which SS3 APO). Issues begetting another, I'm not even talking about the fact that Armoury Crate can makes you download the Third Party Drivers for SS (of which Bongiovi APO) which will make messed up your audio drivers installation even more.

Anyway, you should report your issues to ASUS Support, they are the ones responsible for messed up your audio drivers installation, not me.

Follow these steps to fix your issues, and pay attention to what Armoury Crate is doing henceforward (or if you can afford it, uninstall Armoury Crate and disable Armoury Crate in your BIOS so it is no longer offered for installation) :

1) Delete the SS Drivers by Bongiovi (if they were installed by Armoury Crate): 

- Launch Driver Store Explorer as admin > Check the boxes of all versions of these drivers .inf (if you find them) : bongioviapomb.inf | bongioviapo.inf
- Check the box "Force Deletion" then click on the "Delete Driver(s)" button
- Restart your PC

2) Cleanup then reinstall your Realtek USB Audio Drivers : 

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

[nolamike]

I did everything you instructed and was meticulous in completing every step of the cleanup. I also removed the Armoury Crate app and made sure it was disabled in the BIOS. I still end up with this:

At this point I don't know what to do - I've been working on it all weekend. It's crazy that a $240 motherboard cannot provide decent sound without all this hassle.  One note, when I try and run SS3 the NOPKEY error immediately pops up. It doesn't even seem like it is trying to run the program, it just pops up. If I can't get this solved soon I'm just going to buy a 3rd party sound card and be done with it.

Thanks again for your quick response.

[UnclWish]

@nolamike What Windows version and build you're using? I'm have the same mobo and for me drivers installs normal.

[nolamike]

I'm running Windows 10 Pro version 22H2. When I built this rig in July initially SS3 was working(although not great and would require occasional reboots to get it running again). Late last week Armoury Crate requested I update the audio drive and it has been a nightmare since.

[UnclWish]

That's why I don't use this AC soft. I'm on Windows 11 24H2.

[MoKiChU]

Hi everyone,

- DTS APO4x Service SoftwareComponent Driver have been updated for this drivers package :

MoKiChU wrote:
- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.4.0.2395 WHQL [10/07/2024]

Thread, post & drivers package updated.

[polyh3dron]

@MoKiChU the same thing is happening to me as is happening to @Zardoc ... I am following the UAD - ASUS ROG SS3-DTS directions with my ROG Crosshair X670E Extreme and once I get to the step where I need to install all apps in the Apps folder, Realtek Audio Control tells me this:

I do not have any Bongiovi drivers in my driver store.

[MoKiChU]

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@nolamike wrote:

...

---

@polyh3dron wrote:

...

---

Hi,

Refollow scrupulously your CLEANUP process then your INSTALL process, but :

- Make sure you avoid ZoneID blocking trouble :

- For each downloaded .zip : ZoneID unblock the .zip (Right click on the .zip file > Properties > Check the box Unblock > OK).

or

- Disable the ZoneID blocking completely (you will no longer have to unblock each downloaded .zip) :

- Right-click Windows Start button then click Launch then type gpedit.msc > OK
- User Configuration > Administrative Templates > Windows Components > Attachment Manager
- Do not preserve zone information in file attachment : Enabled > OK then restart your PC

- Redownload your audio drivers package and ZoneID unblock the .zip (unless you already have disabled the ZoneID blocking completely then restarted your PC before redownloading your audio drivers package)
- Make sure you have extracted the zip before running Install.cmd
- Make sure you do not run the installer from a network drive or shared folder on another PC on your network
- Make sure you do not extend the tree of where the installer is launched (with multiple/identical subfolders). You can store the drivers packages wherever you want, but I recommend moving them to your Downloads folder when you want to install them. Example : 

Bad : ...\xxxxxxxxxx\xxxxxxxxxx\xxxxxxxxxx\xxxxxxxxxx\xxxxxxxxxx\xxxxxxxxxx\AUDIO_Realtek_USB_UAD_ASUS_ROG_SS3-DTS_v6.4.0.xxxx\Install.cmd

Bad : ...\AUDIO_Realtek_USB_UAD_ASUS_ROG_SS3-DTS_v6.4.0.xxxx\AUDIO_Realtek_USB_UAD_ASUS_ROG_SS3-DTS_v6.4.0.xxxx\Install.cmd

Good : C:\Users\x\Downloads\AUDIO_Realtek_USB_UAD_ASUS_ROG_SS3-DTS_v6.4.0.xxxx\Install.cmd

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[Flotus_1one]

Hi everyone,

I came from the Realtek driver on the Asus website and installed the Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) today. My motherboard is the ASUS STRIX X670E-F. I strictly followed the instructions during the installation.

I noticed that with the new driver the volume I get on my headphones is significantly reduced. Before I had the volume at 15 and it was fine, now I have to go to 30 to have a comparable volume. Could this be related to the new drivers? Can I restore the initial state?

[MoKiChU]

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Note : You must unplug and then plug your headphones back in so that the impedance of your headphones is detected and the amplification level is adjusted accordingly. However, amplification level adjustment can be done manually via Realtek Audio Control (Playback Devices > Amplify Level).