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Unable to register any product on ROG Elite website

Sib3riX
Level 11

When i press submit it will just load indefinitely. Please fix your website so i can register new products. Im using rog global elite rewards website.

@ROGEliteRewards 

 

228 Views
20 REPLIES 20

Sivien
Level 7

There seems to be an error with the link to registration.

@ROGEliteRewards 

Asus Rog Site.jpglink 404 errorlink 404 error

TheSnowFury
Level 7

I'm also having this issue @ROGEliteRewards Have 3 new products to register and they all behave the same as described above: grey box, nothing happens. Tried in Crate, Brave, Firefox and Edge with incognito and its the same. 😕

SetentaeBolg
Level 7

I am having the same issue here. I suggest someone fixes the website as right now, this is useless.

same here me too

double0h
Level 7

Yep same here

HSG1984
Level 9

I have sended the support a message to Eliterewards@asus.com about this problem together with a screenshot of mine.

I hope they will respond fast.

Sib3riX
Level 11

Website is back and working

The website is working but you don't get confirmation when you register an item. It still loops forever

Now the problem is that.

ROGEliteRewards
Community Agent

Hi Elite members,

There are so many people with the same product registration issue, and we are now fixing it, once we finish fixing it, we will let you know. Thanks for your patience!

 Sincerely,

ROG Elite Rewards team

TheSnowFury
Level 7

I've been able to log my recent purchases now, they're showing on my account. Thanks!