I try to get my 100 points Reward on Elite Birthday Gift

[ZeusCell]

Hello Elite Rewards, On July 5th it was birthday, I try to get my 100 points Reward on Elite Birthday Gift, in my birthday, but it said: (Hey, it's not your birthday yet! Please come back on your birthday.)
I check my profile my birthday is there, so maybe I am doing something else rung.

I sent an Email to eliterewards_support@asus.com on my birthday, but never got a response.
Can any one help me, or at least let me know What I did run.

[techonerd]

Same here.

No response from Asus side. Don't know whether there is any Maintainer for this forum as well or not. 

[ROGEliteRewards]

Hi @ZeusCell ,

We are reviewing the birthday card activity and will inform you once it is resolved. Thank you!

Sincerely,

ROG Elite Rewards team

[ROGEliteRewards]

Hi @ZeusCell ,

After testing, the birthday function works now, could you try it again?

Sincerely,

ROG Elite Reward team

[techonerd]

So, now that the actual birthday has passed (12th May), so now what should be done, update birthday on profile so we can redeem points and can update it back to original?

[ROGEliteRewards]

Hi techonerd,

You can update your birthday on the profile page or wait for your birthday next year.  There are also other activities on the Elite page waiting for you to get Elite points!

Sincerely,

ROG Elite Rewards team