cancel
Showing results for 
Search instead for 
Did you mean: 

I brought a brand new laptop, but it was already registered

KsShisz
Level 7

I brought a new G14 Mini Led ver. But when I started it up and do the product registration it shows already registered. Please helps 

550 Views
1 ACCEPTED SOLUTION

Accepted Solutions

ROGEliteRewards
Community Agent

Hi KsShisz,

Could you please provide the following information to our Elite customer service email: eliterewards_support@asus.comA dedicated representative will be available to answer your questions.

1. Your Elite Email

2. Your Elite username

3. Serial number of your product

4. Check number of your product

5. The invoice image of your product

Sincerely,

ROG Elite Rewards Team

View solution in original post

1 REPLY 1

ROGEliteRewards
Community Agent

Hi KsShisz,

Could you please provide the following information to our Elite customer service email: eliterewards_support@asus.comA dedicated representative will be available to answer your questions.

1. Your Elite Email

2. Your Elite username

3. Serial number of your product

4. Check number of your product

5. The invoice image of your product

Sincerely,

ROG Elite Rewards Team