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Can't attached receipt

cardnexus
Level 9

Hi,

To register new product, Armory Crate directs me to the Elite Program page where you need to entering serial number, check number and receipt image in JPG under 1mb. When selecting the image. Nothing happened and the submit button isn't enabled. How do I register my product?

Thanks,

462 Views
6 REPLIES 6

SkullShooter01
Level 8

Try reloading the page and also check if your picture is under 1mb. Drag and drop if you can.

Seeing many problems with Asus's website these days...

Reloaded the page but nothing happened. Drag and drop is not an option. Only select file bottom available.

Idk it happened to me too once. I don't remember how I solved it. It was a glitch. Try submitting it and messing around for a bit.

095
Level 7

Same problem with me, how to fix it??

no fix and no response from Asus. Unfortunately,

ROGEliteRewards
Community Agent

Hi cardnexus,

Does the attached receipt problem still exist? If so, please let us know, and we will help fix it. Apologies for the inconvenience it may cause.

Sincerely,

ROG Elite Rewards team