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D7 error on x870e-e

danielclark
Level 7

Good evening all

just finished my pc build, switched it on and have a d7 error and getting no signal to my monitor. I have cleared cmos, detached aio screen. Tried pushing gpu into and made sure fully connected. Still same issue, any help much appreciated. 

my set up

7 9800x3d

5800 gaming trio

corsair vengeance rgb ddr5 ram 32gb in slots 2 and 4

samsung 990 Evo plus

thanks in advance

 

 

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3 REPLIES 3

MrAgapiGC
Level 17

D7 mmm. 

there are diagnostic light 

red for cpu

yellow for ram

white for gpu

green for boot disk keyboard bios. 

MrAgapiGC_0-1763684724406.png

I will recomend also to flash the bios .  Check here if the pc is brand you what are the last 4 numbers.  There is sticker here  the minimun bios is 0505

MrAgapiGC_1-1763684898007.png

Let see what can be done from here 

I remember also a update of bios (flahs) where the usb was done incorrect also push D7 error

Learn, Play Enjoy! We help and collaborate, NOT complain!

Silent_Scone
Super Moderator

Hi @danielclark 

Update the UEFI to 1804 using USB Flashback method

If no change:

Please try a simple wired USB keyboard directly in a rear USB 2.0 port (no hubs, no monitor pass-through, avoid the USB-C / 3.2 ports), then power-cycle and test again.

If no change: try with 1 DRAM module in A2, GPU, and boot drive

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Thanks for reply mate. So I have detached all usb’s and still same error. Tried removing Monitor and came up a d6 error. Put screen back in, and unplugged from B2 then got 99 error again.