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Zephyrus GX701LWS - Backlight issue for two keys: "\" and "Enter"

Level 8
For several months I have had a problem with the lack of backlighting of two keyboard buttons: "\" and "Enter". When I do not use "Aura Creator" and use "Basic Effects" on Armoury Crate all keys are highlighted correctly, but when I want to use - Aura Sync, Aura Creator the backlighting of the "Enter" key and the "\" key never works. This is clearly a software problem. Does anyone have a similar problem and managed to solve it? I have newest updated versions Armoury Crate and Aura Sync