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ROG G533QS Aura Creator not showing laptop in list

fearsanya
Level 7

Screenshot 2023-10-31 125148.pngScreenshot 2023-10-31 125134.pngScreenshot 2023-10-31 125118.pngScreenshot 2023-10-31 124512.pngScreenshot 2023-10-31 124421.pngI have a problem with Aura Creator not showing my laptop in sync list. I have updated and reinstalled both Aura Creator and Armoury Crate. I have tried Armoury Crate Uninstall Tool V2.1.18.0 to uninstall everything and do a clean install. No effect.  Also, I have log from Armory Crate, if need. Please, help.

Item Version
---- -------
Armoury Crate UWP App 5.7.3.0
ROG Live Service 2.2.5.0
Aura Service (Lighting Service) 3.07.25
Armoury Crate service 5.7.3
Aura Wallpaper Service Не установлено
Aura SDK 3.04.39
ASUS Aac_GmAcc HAL 1.0.4.0
ASUS Aac_NBDT HAL 2.5.30.0
ASUS Keyboard HAL 1.01.48
ASUS MB Peripheral Products 1.0.35
ASUS Mouse Extern HAL 1.2.0.3
ASUS Mouse HAL 1.2.0.21
AacAudioHal 1.3.36.0
AacDisplay 1.2.19

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1 ACCEPTED SOLUTION

Accepted Solutions

fearsanya
Level 7

So, without any help, after hunderd messages with useless ASUS agents (one of them told me reinstall Windows - it not helped, only wasted time), after few re-installs of Armoury Crate, randomly, I fix that problem. Seems like problem in updates of Armoury Crate.

Guid for fix that problem (may help with another ROG laptops with this problem)

  • Download from ASUS site Armoury Crate. We need Framework package (approx. 2 MB) and Full installation package (approx. 3 GB).Screenshot 2023-11-01 170812.png
  • For first, we install Full installation package (approx. 3 GB). If your device is laptop  chose laptop. If it asks to reboot  reboot.
  • When install finish, open Armoury Crate -> Settings -> Update Center.
  • First we update Device & Component, than we update UWP App & Core Service.Screenshot 2023-11-01 180325.png
  • Next, we need install Framework package (approx. 2 MB) for install Aura Create. You won't be able to uncheck Armoury Crate, but make sure Aura Create is checked.

 

That's all, check Aura Create. Hope, this guide help someone.

Screenshot 2023-11-01 180751.png

View solution in original post

3 REPLIES 3

fearsanya
Level 7

So, without any help, after hunderd messages with useless ASUS agents (one of them told me reinstall Windows - it not helped, only wasted time), after few re-installs of Armoury Crate, randomly, I fix that problem. Seems like problem in updates of Armoury Crate.

Guid for fix that problem (may help with another ROG laptops with this problem)

  • Download from ASUS site Armoury Crate. We need Framework package (approx. 2 MB) and Full installation package (approx. 3 GB).Screenshot 2023-11-01 170812.png
  • For first, we install Full installation package (approx. 3 GB). If your device is laptop  chose laptop. If it asks to reboot  reboot.
  • When install finish, open Armoury Crate -> Settings -> Update Center.
  • First we update Device & Component, than we update UWP App & Core Service.Screenshot 2023-11-01 180325.png
  • Next, we need install Framework package (approx. 2 MB) for install Aura Create. You won't be able to uncheck Armoury Crate, but make sure Aura Create is checked.

 

That's all, check Aura Create. Hope, this guide help someone.

Screenshot 2023-11-01 180751.png

Проблема в оновленні віндовс.

Потрібно просто вимкнути нову функцію.

yurasik48_0-1699981374378.png

 

i have tried this twice now and it does not resolve the problem for me.