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No devices recognized. Notebook G713QR

Titos
Level 10
So Aura creator doesn't recognize any device here. It keeps saying I should enable "lighting service" and "ROG LIve Service" but both services are enabled... what I am missing?







aurora creator 3.3.4

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.5.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.4
Aura Wallpaper Service Not installed
ASUS Aac_GmAcc HAL 1.0.0.0
ASUS Aac_NBDT HAL 2.5.1.0
ASUS Keyboard HAL 1.01.48
ASUS MB Peripheral Products 1.0.35
ASUS Mouse HAL 1.1.0.45
AacAudioHal 1.3.26.0
AacDisplay 1.2.12
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3 REPLIES 3

Titos
Level 10
Armory Crate just update and still Aura Creator doesn't recognize any device (specially my keyboard) ..

MasterC
Community Admin
Community Admin
Please report your issue in the thread below, make sure to read the original post and submit a form:
https://rog.asus.com/forum/showthread.php?128618-Armoury-Crate-v5-1-5-0-Aura-Creator-v3-3-4-Report-h...
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Will do, thank you