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Aura Creator doesn't recognize Strix 18 G834JZR

es_nl83
Level 8

The creator app misses the graphical asset which should represent my model notebook. This way it pretty much undoable to create my own auro designs.

Asus ROG Strix 18 G834JZR / Aura Creator v3.8

Reinstalling did NOT solve this.

missing graphical asset for my model notebookmissing graphical asset for my model notebook

1,572 Views
9 REPLIES 9

Ded_Panas
Level 7

Same laptop, same problem. 

Ding dong! Update! 😉

romrom
Level 7

Hello, i got the same issue. I was thinking maybe it comes from the fact that my keybord is AZERTY and not QWERTY.

Ding Dong! Update! 😉

es_nl83
Level 8

So, this happened today. Got an update called ACConfig. Figured it had something to do with Armory Crate, but was pleasant suprised it was for Aura Creator!

 

Although there still isn't an image resembling the laptop available nor a clear indication which bullet is what key but  the location of the bullets are correct and help a lot configuring different schemes.

Thanks Asus!

Fixed locations of the LED'sFixed locations of the LED's

nirek
Level 7

hay iam having the same issue if u find a solution please post it hear

thanks

Check my previous post

SamehElsakka
Level 7

Mine not detected at all it gives (no device available) 

Aura Creator Version 3.8.6

rstebnicki
Level 8

I bought G184JI and I have the same problem. No devices available, I turned off color management in Windows but it didn't help. App ver 3.8.6