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Aura Creator does not work with the latest version of Armoury Crate [Resolved]

Crystalyne
Level 7

‎06-22-2020 05:46 AM - last edited on ‎03-05-2024 07:32 PM by Community Admin

Hey,

Aura Creator isn't working with the latest version of Armoury Crate, just displays this error. Already verified the services are installed correctly and running.

AC Version: 2.7.13.0
Aura Creator version: 1.3.2

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13 REPLIES 13

sebsolace
Level 10
In response to Arokhantos

‎07-22-2020 02:34 PM

I have reinstalled Armoury Crate from https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download after following the instructions on how to uninstall from https://www.asus.com/support/FAQ/1041654 and I am now able to control all of my devices aura sync functions. As well, aura creator is seeing all my devices thus giving me full control to edit. I have yet to restart my system so I am not sure if the profiles will carry over.
ROG CROSSHAIR VIII DARK HERO [BIOS 4805], ROG STRIX FLARE, ROG STRIX ARION, ROG GLADIUS II, ROG PG248Q, Armoury Crate UWP App 5.8.9.0
Ryzen 7 5800X3D [Chipset 6.02.07.2300], RTX 2070 [Driver 551.86], 16gb 3200Mhz DDR4, Windows 10 Pro Version 22H2
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wilgo
Level 7
In response to sebsolace

‎08-01-2020 04:05 PM

After installing the Aura without any problem, it seems like the effects I choose only works for a few secs, then back to default.

No matter if I use the armoury crate or Aura it don't want to keep the settings at all.

What to do..... ????

Wilgo/Denmark
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MasterC
Community Admin
Community Admin
In response to wilgo

‎08-03-2020 09:12 PM

wilgo wrote:
After installing the Aura without any problem, it seems like the effects I choose only works for a few secs, then back to default.

No matter if I use the armoury crate or Aura it don't want to keep the settings at all.

What to do..... ????

Wilgo/Denmark


Is there a particular reason why you are running both Armoury Crate and Aura?
For Armoury Crate issues, please go to this thread and provide some screenshots:
https://rog.asus.com/forum/showthread.php?119789-Armoury-crate-v3-0-4-0-report-here-if-any-issues/
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
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valenone
Level 7
In response to Arokhantos

‎08-18-2020 03:52 AM

Arokhantos wrote:
Reinstalling os is bad method of fixing things, you never know cause you never learn to fix it, the cause is recent updates that been pushed only asus knows, they can back track to where the issue did not exist and compare the changes between update and start reverting them one by one to find culprit it takes time but honestly they should know better and test this anyway before rolling out a broken update to everyone.

It's not my job to learn and fix ASUS's Aura Sync. I'm not a developer for Aura Sync. Hint, I don't have access to Aura Async's and Lighting Service's source code and documentation.

I wasted more than 10 hours for Aura Sync issues while my second gaming PC with M*I Mystic ARGB competition is runing fine.
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