Aura Creator closes itself after 2 seconds

[JokN]

Hello there!

Since the new updates, I have been having issues with Aura Creator for my Keyboard Azoth. When I try to open Aura Creator, it starts briefly for about 2 seconds and then closes immediately. There is no error message.
I have uninstalled and reinstalled multiple times (using an Uninstall Tool).
I have tested the installation with both the Framework package and the full installation package.
I have also reinstalled Windows multiple times, testing with both Win11 and Win10.

The Event Viewer has shown different errors depending on the Windows version:

• Win10: Kernelbase.dll as the faulty path
• Win11: Windows.UI.Xaml.dll as the faulty path

I am  running out of ideas…

[gabbo]

I have the same problem, did u finde a fix for it? It crashes as u said after like 2 sec. 

[shvn]

SOLUTION POSTED.

CHECK IT HERE: https://rog-forum.asus.com/t5/aura-creator/aura-creator-crashing-fix-working-fine-now-yay/m-p/101584...

[JokN]

Unfortunately, I was not able to solve the problem.
The driver is a disgrace anyways and has always brought nothing but issues. After several days and zero support in the forum, I was fed up and returned the keyboard and purchased one from Corsair instead.
I will not be buying any Asus products in the future.

Sorry that i have no fix for the problem... 

[gabbo]

Ok., i am also thinking about getting a refund and get something else. I do like the keyboard, but the sofware sucks for it. I have icue installed for my corsair lightning, and never had a problem with it. Which keyboard did u get? 

[John87]

Connect the keyboard with the cable while using aura. Set it cable mode. Once you customized lighting you can use it without the cable.

[gabbo]

Tried that, same error. It just crashes

[JokN]

Yes, I completely agree. It's a shame because I really liked the keyboard and the quality was great, but unfortunately, the driver issues made it not a viable option. I ended up purchasing the CORSAIR K65 Plus Wireless 75%. While it may not be on the same level in terms of quality, everything works perfectly and the sound is good. If hot-swappable switches, a 75% layout, and good sound are important to you, the only other alternative would be the Razer 75% keyboard. I'm from Germany and unfortunately, they don't offer it with a QWERTZ layout yet, otherwise I would have definitely tried it out.

[gabbo]

I just cheked the corsair one u got, it does look good. Maybe it could be something for me, but i see it’s out of stock on corsair website(nordic version)  as i am from Denmark and need that one. I just don’t get, asus is a big company with lot of money to spend, and thay do make good products, but shame with their software. Maybe they should hire better people for it. 

[JokN]

Maybe available on Amazon? Yes, you are absolutely right. Just the installation of the driver takes longer than installing a 50 GB game… something is obviously not right there. It's also incomprehensible to me why such a large company performs so poorly in this aspect.