03-06-2024 12:12 AM
Hello there!
Since the new updates, I have been having issues with Aura Creator for my Keyboard Azoth. When I try to open Aura Creator, it starts briefly for about 2 seconds and then closes immediately. There is no error message.
I have uninstalled and reinstalled multiple times (using an Uninstall Tool).
I have tested the installation with both the Framework package and the full installation package.
I have also reinstalled Windows multiple times, testing with both Win11 and Win10.
The Event Viewer has shown different errors depending on the Windows version:
I am running out of ideas…
04-12-2024 03:53 AM
96 Scope here. If you're having this issue can you confirm what version of Creator / AC you're running?
Not able to replicate any crashing issues.
05-06-2024 10:25 PM
Exact same issue. Aura Creator auto closes after 2 seconds, unable to even get past the Licence Agreement part.
Device is a brand new ROG Strix Scope II 96 Wireless, and it is the only ASUS device I have connected. Only just installed Armory and Aura today. Let me know what else I need to provide.
04-12-2024 06:26 AM
Armoury Crate and Aura Service is the same versions as you have there. Aura Creator I couldn't tell you, as I'm not getting in due to it closing within seconds, so.
04-12-2024 09:12 AM
Odd, have you recorded log and filed a bug report?
Can't replicate the crashing at all here. What devices are connected?
04-19-2024 01:09 AM
Your submitted form was received and is processing, thanks for that.
I was not able to replicate on my system.
You may check the solutions table to see if any updates.
04-19-2024 01:18 AM
I would like to see a video, where it doesn’t crash, as there is lot of us have this problem.
04-19-2024 01:45 AM - edited 04-19-2024 01:48 AM
Video for reference.
If you'd like to report any issues, please submit a form here in the official thread.
04-18-2024 12:47 PM
I have got the same issue. Just got the Azoth and Kerris II. Aura Creator closes after 2 seconds. Aura Service 3.07.43 / AC 5.8.9.0 . Also paused my AV (Bitdefender) - did not help.