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Stuck Armoury Crate update

Whykeysay
Level 8

Hi Rogers,

I just add Azoth Extreme today in Armoury today but having issue to open the Device for further setup since it keeping ask me to update and then fail. this seems to be a dead loop, anyone knows how to bypass the update?
#https://rog.asus.com/ca-en/keyboards/keyboards/aura-rgb/rog-azoth-extreme/helpdesk_download/

Whykeysay_1-1739154754002.png

 

Whykeysay_0-1739154718239.png

thanks

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5 REPLIES 5

Howwanna
Moderator

Hello, please confirm that you have the latest AC version 5.9.13.0, restart your PC, and try updating the firmware again.

If this still doesn't fix the issue, you can try downloading AC Gear for the ROG Azoth Extreme here, and try updating your keyboard firmware there.

Hi,

thank you for your reply. It is already latest version. I tried several times to use uninstaller and installer then restart PC back and forth, as well as installed the 'Armoury Crate Gear – ROG Azoth Extreme'

Now I got an option to update later, so I will skip the update as for now.

thanks

got third option like this to allow me skip this dead loop...

Whykeysay_0-1739159801496.png

 

If you'd like to update your keyboard firmware but is still unable to via Armoury Crate, I would suggest uninstalling Armoury Crate and downloading it here for a reinstall. Please let me know if you run into further issues.

Whykeysay
Level 8

yeah, it seems worked for win11 but for my win10 still stuck with the update