Sonic Studio 3 - 3.16.8.0 and Forza Horizon 4 incompatible (crash):

[revealed]

Hello,

today i passively received updates from Windows Store for:
Sonic Studio 3 and Sonic Radar 3 (Version 3.16.8.0)
Current Forza horizon version is 1.410.986.2
Winver: 1909 (Build 18363.778)

Forza Horizon 4 crashes upon uninstallation of Sonic Studio 3.

Any help appereciated. Uninstallation is no solution.

Thx.

[B3cks_B1er]

I can confirm this!

[revealed]

Where do i report this issue properly so that they work on it? I can not imagine that this was forza horizion's fault.

Today there was an update to windows. It did not change the situation. But windows 10 build 18353.815 has the same issue, so to say.

[Al3xG]

Just checked and its crashing after 1 minute of playing. SS3 update broke the game.:mad: FH3 and FH4

[MoKiChU]

Hi,

I don't have Forza Horizon 4, I can't try to reproduce your issue.

Try to do a clean install with the latest audio drivers : https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(UAD)

If the issue persists, while waiting for this to be fixed by A-Volute :

- Uninstall SS3/SR3 v3.16.8.0
- Disable the Microsoft Store auto update from MS Store settings
- Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Volute.SonicStudio3_3.16.6.0_neutral_w2gh52qy24etm_AppxBundle

[Al3xG]

MoKiChU wrote:
Hi,

I don't have Forza Horizon 4, I can't try to reproduce your issue.

Try to do a clean install with the latest audio drivers : https://rog.asus.com/forum/showthread.php?117596-DRIVERS-Realtek-Audio-(UAD)

If the issue persists, while waiting for this to be fixed by A-Volute :

- Uninstall SS3/SR3 v3.16.8.0
- Disable the Microsoft Store auto update from MS Store settings
- Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Volute.SonicStudio3_3.16.6.0_neutral_w2gh52qy24etm_AppxBundle

Hi,MoKiChU! I did a clean install of the new driver and SS3 3.16.6.0 that you share. But FH3 & 4 are still crashing. Removing SS3 completely solves the problem with crashes. Any suggestions? If you want to reproduce the issue you can download FH4 demo from MS store and maybe you success.

Thank you for your work!

[MoKiChU]

Al3xG wrote:
Hi,MoKiChU! I did a clean install of the new driver and SS3 3.16.6.0 that you share. But FH3 & 4 are still crashing. Removing SS3 completely solves the problem with crashes. Any suggestions? If you want to reproduce the issue you can download FH4 demo from MS store and maybe you success.

Thank you for your work!

Try this (as explained above) :

- Uninstall SS3/SR3 v3.16.8.0
- Disable the Microsoft Store auto update from MS Store settings
- Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Volute.SonicStudio3_3.16.6.0_neutral_w2gh52qy24etm_AppxBundle

revealed wrote:
You are sugguesting a fix for something while you do not know the root cause of the issue.

It is you yourself who indicates that the issue occurs since the installation of SS3 v3.16.8.0 ...

But anyway, you don't trust me, keep going, don't read my posts, I didn't come back here for ungrateful people like you.

[revealed]

But i have the right to say it. And you have to accept that i am telling my opinion. 🙂

[Al3xG]

MoKiChU wrote:
Try this (as explained above) :

- Uninstall SS3/SR3 v3.16.8.0
- Disable the Microsoft Store auto update from MS Store settings
- Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Volute.SonicStudio3_3.16.6.0_neutral_w2gh52qy24etm_AppxBundle

It is you yourself who indicates that the issue occurs since the installation of SS3 v3.16.8.0 ...

But anyway, you don't trust me, keep going, don't read my posts, I didn't come back here for ungrateful people like you.

I did exactly like you told me. The offline version 3.16.6.0 crashes FH too. The only method is to uninstall SS3 and reboot PC, after that FH does not crash.

[MoKiChU]

Al3xG wrote:
I did exactly like you told me. The offline version 3.16.6.0 crashes FH too. The only method is to uninstall SS3 and reboot PC, after that FH does not crash.

Okay, thank you for taking the time to try (remember to re enable the Microsoft Store auto update from MS Store settings).

Send a detailed email to A-Volute Support so that they can reproduce the issue and determine the root cause : support@nahimic.helprace.com

You can also send a request to Forza Support : https://support.forzamotorsport.net/hc/en-us/requests/new


Note : Known Issues of Forza Horizon 4 : https://support.forzamotorsport.net/hc/en-us/articles/360001991068-FH4-Known-Issues