Hi there
I bought back in august a rog strix hero 2 gl504gm and I have been experiencing battery problems lately. Every time when I boot up my laptop on battery (even when fully charged) he boots up and then all of the sudden I get the message: "battery low 0% locking" and he shuts down. Then when I boot it up again he indeed has 0% left. The laptop is less then a year old so the battery cannot or should not be broken yet right? When I boot up my laptop with the charging cable in, it boots up and when I disconnect the cable I can use the laptop on battery normally without any problems. How is this possible? Also I made a battery report that shows that my max battery capacity is going up and down randomly. Can anybody explain this and solve this issue for me. I will put the battery report in the attachment.
Ok apparently I cannot upload the file so here is a link to my google drive with the file:
https://drive.google.com/file/d/18QW...ew?usp=sharingKind regards
Seppe
