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ROG Armoury II V3.00.16 [Report any issues here]

MasterC
Community Admin
Community Admin
Armoury II 3.00.16 is now available.
78139
Manual download here:
https://dlcdnets.asus.com/pub/ASUS/mb/Utility/ROG_Armoury_v30016.zip?_ga=2.188463912.1459324167.1546...

Release Notes:
Improved performance
Added support for ROG GLADIUS II WIRELESS
Added support for ROG STRIX FUSION 300
Added support for ROG STRIX CTRL

Execute UpdateInstaller.exe to update.

When reporting issues, please install the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Armoury II?
6. Reinstalled Windows?
7. WIndows version & build
8. Previous version of firmware or software that worked as expected
9. Clarify your issue as clearly as possible.
10. Any screenshots of issue
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
641 Views
182 REPLIES 182

eyehate
Level 7
Just got my new system up and running and 2 things have been happening I cannot for the life of me figure out. Crosshair VIII Hero Wi-Fi.

1 my Tuf Gaming K7 is not being recognized by the Armory Crate software at all to control the RGB. I literally only bought this keyboard so it would hopefully interface with no issues.

2 My radiator fans that are in parallel, will random start blinking like a strobe light, and will not quit until I reboot the system. This is random and doesn't happen every session.

eyehate wrote:
Just got my new system up and running and 2 things have been happening I cannot for the life of me figure out. Crosshair VIII Hero Wi-Fi.

1 my Tuf Gaming K7 is not being recognized by the Armory Crate software at all to control the RGB. I literally only bought this keyboard so it would hopefully interface with no issues.

2 My radiator fans that are in series, will random start blinking like a strobe light, and will not quit until I reboot the system. This is random and doesn't happen every session.


Fans should be wired in parallel. Not series.

tfp523 wrote:
Fans should be wired in parallel. Not series.


*fans are wired the way they came out of the box.

As per my quoted response, you stated they were wired in serial. Then you edited that they are in parallel. You have to give accurate descriptions if you want accurate responses.

hexaae
Level 13
[BUG] Armoury II crash at manual launch

Updated to Armoury II 3.00.43, still the same crash:
Repro steps:
- Run ROG Armoury, open Settings and disable Run on startup
- reboot
- then run ROG Armoury manually from its icon and it will crash on first launch

Win 10 PRO 1909

Nome dell'applicazione che ha generato l'errore: ROG Armoury.exe, versione: 3.0.1.5, timestamp: 0x5e3d128b
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.18362.628, timestamp: 0x54734dee
Codice eccezione: 0xe0434352
Offset errore 0x00113db2
ID processo che ha generato l'errore: 0x2ac0
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d5ecf8e0e566d1
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNELBASE.dll
ID segnalazione: a61b1a2d-8145-418e-a260-11e325a2c10f

Nome dell'applicazione che ha generato l'errore: ROG Armoury.exe, versione: 3.0.1.5, timestamp: 0x5e3d128b
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.18362.628, timestamp: 0x54734dee
Codice eccezione: 0xc000041d
Offset errore 0x00113db2
ID processo che ha generato l'errore: 0x2ac0
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d5ecf8e0e566d1
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe
Percorso del modulo che ha generato l'errore: C:\WINDOWS\System32\KERNELBASE.dll
ID segnalazione: 5dd12ad8-e9ec-452b-a109-be2a382317d5

MasterC@ASUS wrote:

1. PC / Laptop: ASUS STRIX GL703GS
2. Aura Sync products:
none
3. 3rd-party peripheral, audio, or lighting software:
ROG Strix Carry wireless mouse
4. Wired / wireless connection:
Inel AC-9560
5. Reinstalled Armoury II?
Yes
6. Reinstalled Windows?
Yes
7. WIndows version & build:
1909 (any build)
8. Previous version of firmware or software that worked as expected:
none, it's been always reproducible
// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

Tried 3.00.43 and 3.00.44. The software opens once after installation, then never again. It always crahses when I try to open it.

The only Asus product I currently have is the ROG Claymore, which is a darn expensive keyboard, and I would very much like to set custom RGB for my keyboard... but with this crap of software it is not possible since it does not even start.

It would be funny to observe, if it wasn't actually dramatic, the total indifference from ASUS to users' software bug reports...
Never an official reply, nor a fix obviously.

pmcl77 wrote:
Tried 3.00.43 and 3.00.44. The software opens once after installation, then never again. It always crahses when I try to open it.

The only Asus product I currently have is the ROG Claymore, which is a darn expensive keyboard, and I would very much like to set custom RGB for my keyboard... but with this crap of software it is not possible since it does not even start.

Drop ASUS, they simply don't care for their software. There are known and reproducible bugs reported years ago never fixed.
Try OpenRGB, as it should now support also ASUS ROG Aura Core since 0.2: https://gitlab.com/CalcProgrammer1/OpenRGB/-/releases
// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.

GeoBRB
Level 10
Just received my new keyboard ROG Strix Flare RGB mechanical gaming keyboard with Cherry MX switches.
I have an issue. All are working fine, but when I shut down my PC, the keyboard is close... no lights.
The PC still closed, when I touch the keyboard the lights open and remain open. I use static white light.

How can I disbale my keyboard to open lights when the PC is closed ?

Athlios
Level 8
Since I got the mouse (ASUS GLADIUS II WIRELESS) I have encountered several issues.
At start, just from connecting it, it broke Armoury Crate for my motherboard too. I had to reinstall everything.
Then for several days Crate failed to install the device SDK for the mouse.
Today there was a new update for the device SDK and the update kinda of worked as it managed to update it. But still when I go to devices both the mouse and the motherboard cannot be accessed. I get an error message saying "We are sorry. There's an error with the device page. The application is goin to reload the device page now.
Also I get 2 popup windows all the time that flash for some miliseconds and disappear. That also started with the mouse SDK update.

1. PC
2. Aura Sync products - Asus x399-A motherboard
3. 3rd-party peripheral, audio, or lighting software - iCUE, Razer Synapse and Chroma Studio
4. Wired / wireless connection - Wireless
5. Reinstalled Armoury II? Yes
6. Reinstalled Windows? No
7. WIndows version & build - Windows 10 Pro, 1909, 18363.900
8. Previous version of firmware or software that worked as expected - Same version and all previous versios until the mouse got connected
9. Clarify your issue as clearly as possible. - Clarification above.
10. Any screenshots of issue

hexaae
Level 13
It would be funny to observe, if it wasn't actually dramatic, the total indifference from ASUS to users' software bug reports...
Never an official reply, nor a fix obviously.
// ASUS SCAR18 G834JY, i9-13980HX, 4090 256bit 16GB, 32GB 5600MHz RAM, 18" 16:10 2560x1600 240Hz G-Sync internal screen, external UWQHD 3440x1440 Mi 34" Monitor with Freesync, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse.