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ROG Armoury II V3.00.16 [Report any issues here]

MasterC
Community Admin
Community Admin
Armoury II 3.00.16 is now available.
78139
Manual download here:
https://dlcdnets.asus.com/pub/ASUS/mb/Utility/ROG_Armoury_v30016.zip?_ga=2.188463912.1459324167.1546...

Release Notes:
Improved performance
Added support for ROG GLADIUS II WIRELESS
Added support for ROG STRIX FUSION 300
Added support for ROG STRIX CTRL

Execute UpdateInstaller.exe to update.

When reporting issues, please install the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Armoury II?
6. Reinstalled Windows?
7. WIndows version & build
8. Previous version of firmware or software that worked as expected
9. Clarify your issue as clearly as possible.
10. Any screenshots of issue
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
470 Views
182 REPLIES 182

hexaae
Level 12
ROG ARMOURY II 3.00.39
Oh, just tried this URL:
https://dlcdnets.asus.com/pub/ASUS/mb/Utility/ROG_Armoury_v30039.zip (just increased numbering from ...v30034.zip to ...39.zip)
and it actually found a new version! 🙂 Silent update? My ROG Armoury II 3.00.38 says there are no updates...

EDIT:
It seems they solved crash at manual launch when ROG Armoury II wan't set to auto-run on startup.

EDIT2:
I was wrong: crash at manual launch has not been fixed.
--
ASUS SCAR18 G834JY, i9-13980HX, 4090 16GB, 32GB RAM, 2560x1600 240Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

hexaae
Level 12
[BUG] Random crash for LiveUpdateSyncCheck on resume from hibernation overnight (Armoury II 3.00.39)

LiveUpdateSyncCheck crash after reboot or resume still present in .39.
BTW, I don't keep ROG Armoury tool running in background all the time...

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\Live Update\LiveUpdateSyncCheck.exe


Firma del problema
Nome evento problema: BEX
Nome applicazione: LiveUpdateSyncCheck.exe
Versione applicazione: 1.0.4.0
Timestamp applicazione: 5cd254c5
Nome modulo con errori: StackHash_9f39
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 00000000
Offset eccezione: PCH_15_FROM_ntdll+0x0007232C
Codice eccezione: c0000005
Dati eccezione: 00000008
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 9f39
Ulteriori informazioni 2: 9f395e840b766088ae2669ac7e9a973c
Ulteriori informazioni 3: d98a
Ulteriori informazioni 4: d98aa7f65acc352d4bc27ae638a90f02

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\Live Update\LiveUpdateSyncCheck.exe


Firma del problema
Nome evento problema: APPCRASH
Nome applicazione: LiveUpdateSyncCheck.exe
Versione applicazione: 1.0.4.0
Timestamp applicazione: 5cd254c5
Nome modulo con errori: StackHash_315a
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 00000000
Codice eccezione: c000041d
Offset eccezione: PCH_03_FROM_unknown+0x00000000
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 315a
Ulteriori informazioni 2: 315ae62ba4d1a12dc86ace835cd6a7ce
Ulteriori informazioni 3: 6ccf
Ulteriori informazioni 4: 6ccf6079d1325bac06a2cd0ef6ac5410
--
ASUS SCAR18 G834JY, i9-13980HX, 4090 16GB, 32GB RAM, 2560x1600 240Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

hexaae
Level 12
@Emanuele-1988
Armoury Crate != Armoury II

This is Armoury II: https://www.asus.com/support/FAQ/1039619/
--
ASUS SCAR18 G834JY, i9-13980HX, 4090 16GB, 32GB RAM, 2560x1600 240Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

hexaae wrote:
@Emanuele-1988
Armoury Crate != Armoury II

This is Armoury II: https://www.asus.com/support/FAQ/1039619/



Sorry, I wanted to find a thread like this to report all the issues but it is not there and for this I created a new thread.

https://rog.asus.com/forum/showthread.php?116163-Armoury-Crate-2-3-0-0&p=796440#post796440

Why does Armoury Crate have such high CPU usage if the RGB is set to anything but static? I am talking 10% on a Ryzen 3600 (TUF X570).

Yes, I've tried everything possible to get it to work i.e. uninstall, reinstall, updates, etc. As soon as I switch it to static it drops to 1% or less.

Please ASUS fix this terrible software. I went with you on this build because I trusted you, but this is unacceptable and searching through this forum and reddit I've found nothing but complaints for as long as Armoury Crate has been around. I even signed up on this forum just to voice one more opinion to contribute to the growing evidence that your program needs a lot of work.

hexaae
Level 12
[BUG] Armoury II crash at manual launch

IF you have disabled auto-run on startup for ROG Armoury 3.00.39 and after a reboot try to run it by doubleclicking its icon, it will not open and will crash like this on first launch. The strange thing is that after first launch attempt failed it will work and won't crash anymore.

Crash report example stored in Reliablity Monitor:

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe


Firma del problema
Nome evento problema: CLR20r3
Firma problema 01: ROG Armoury.exe
Firma problema 02: 3.0.0.17
Firma problema 03: 5dde1d98
Firma problema 04: System
Firma problema 05: 4.8.4001.0
Firma problema 06: 5d37b3ae
Firma problema 07: 2ff5
Firma problema 08: 18
Firma problema 09: System.ComponentModel.Win32
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: b6c8
Ulteriori informazioni 2: b6c8ebbd530e207de90d4d565a41eb82
Ulteriori informazioni 3: c17e
Ulteriori informazioni 4: c17e515999f10d17adeae81621e5a0d0

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe


Firma del problema
Nome evento problema: APPCRASH
Nome applicazione: ROG Armoury.exe
Versione applicazione: 3.0.0.17
Timestamp applicazione: 5dde1d98
Nome modulo con errori: KERNELBASE.dll
Versione modulo con errori: 10.0.18362.535
Timestamp modulo con errori: 5bd9df62
Codice eccezione: c000041d
Offset eccezione: 001135d2
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: eca7
Ulteriori informazioni 2: eca74c7d27573239f2893ed4ed814504
Ulteriori informazioni 3: 1277
Ulteriori informazioni 4: 1277d47df3fde27b5aebd8d58c010604



Repro steps:
- Run ROG Armoury, open Settings and disable Run on startup
- reboot
- run ROG Armoury manually from its icon after reboot and it will crash on first launch

Win 10 PRO 1909

P.S. This thread title says "Report any issues here" but I can't see a single post from ASUS technicians and programmers, sigh...
--
ASUS SCAR18 G834JY, i9-13980HX, 4090 16GB, 32GB RAM, 2560x1600 240Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

hexaae
Level 12
[BUG] Armoury II crash at manual launch

IF you have disabled auto-run on startup for ROG Armoury 3.00.39 and after a reboot try to run it by doubleclicking its icon, it will not open and will crash like this on first launch. The strange thing is that after first launch attempt failed it will work and won't crash anymore.

Crash report example stored in Reliablity Monitor:

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe


Firma del problema
Nome evento problema: CLR20r3
Firma problema 01: ROG Armoury.exe
Firma problema 02: 3.0.0.17
Firma problema 03: 5dde1d98
Firma problema 04: System
Firma problema 05: 4.8.4001.0
Firma problema 06: 5d37b3ae
Firma problema 07: 2ff5
Firma problema 08: 18
Firma problema 09: System.ComponentModel.Win32
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: b6c8
Ulteriori informazioni 2: b6c8ebbd530e207de90d4d565a41eb82
Ulteriori informazioni 3: c17e
Ulteriori informazioni 4: c17e515999f10d17adeae81621e5a0d0

Descrizione
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\ROG Armoury\ROG Armoury.exe


Firma del problema
Nome evento problema: APPCRASH
Nome applicazione: ROG Armoury.exe
Versione applicazione: 3.0.0.17
Timestamp applicazione: 5dde1d98
Nome modulo con errori: KERNELBASE.dll
Versione modulo con errori: 10.0.18362.535
Timestamp modulo con errori: 5bd9df62
Codice eccezione: c000041d
Offset eccezione: 001135d2
Versione SO: 10.0.18363.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: eca7
Ulteriori informazioni 2: eca74c7d27573239f2893ed4ed814504
Ulteriori informazioni 3: 1277
Ulteriori informazioni 4: 1277d47df3fde27b5aebd8d58c010604



Repro steps:
- Run ROG Armoury, open Settings and disable Run on startup
- reboot
- run ROG Armoury manually from its icon after reboot and it will crash on first launch

Win 10 PRO 1909
--
ASUS SCAR18 G834JY, i9-13980HX, 4090 16GB, 32GB RAM, 2560x1600 240Hz G-Sync laptop screen, external monitor UWQHD 3440x1440 Mi Monitor, NVMe, 8BitDo Arcade Stick, EasySMX X10 controller, ROG Strix Carry mouse

tfp523
Level 7
1. PC / Laptop PC
2. Aura Sync products Ryuo 240, RGB Fans, Addressable LED, Keyboard ROG Strix Flare,
3. 3rd-party peripheral, audio, or lighting software None
4. Wired / wireless connection Wired
5. Reinstalled Armoury II? Countless Times
6. Reinstalled Windows? Why would I go through all that work for this?
7. WIndows version & build Windows 10 Pro v1909
8. Previous version of firmware or software that worked as expected None, though Bios is 1402 on Z390-E
9. Clarify your issue as clearly as possible. Armoury 2 V3.00.16 will not update Aura or put CPU Temperature in RYUO display
10. Any screenshots of issue

tfp523 wrote:
1. PC / Laptop PC
2. Aura Sync products Ryuo 240, RGB Fans, Addressable LED, Keyboard ROG Strix Flare,
3. 3rd-party peripheral, audio, or lighting software None
4. Wired / wireless connection Wired
5. Reinstalled Armoury II? Countless Times
6. Reinstalled Windows? Why would I go through all that work for this?
7. WIndows version & build Windows 10 Pro v1909
8. Previous version of firmware or software that worked as expected None, though Bios is 1402 on Z390-E
9. Clarify your issue as clearly as possible. Armoury 2 V3.00.16 will not update Aura or put CPU Temperature in RYUO display
10. Any screenshots of issue


Updated Armoury Crate from within the program today. I now have 2 missing dlls

6261.dll not found in system
6279.dll not found in system

Unreal. How can this be so difficult? I see all the posts all over the internet with people having issues with ASUS software. Hardware is fine. Just software. Please fix this. Had I known of these issues I would have purchased someone elses equipment.

Does anybody have this issue? Support didn't help. I tryied to reset mouse, I use original cable. I can't use laptop while charging because this popup closes any app.