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my armoury crate is not showing device options

king_amin01
Level 7

hello i reinstall my windows yesterday
after that my armoury crate is not showing device options (my headset asus rog strix fusion 500)
after i plugging my headset to system armoury crate shoiwng on devices but when i select it's only black screen without any setting or option what should i do??

btw i renstall again armoury crate
all asus services like rog services is running
i do all update from armoury crate (plugin device and etc) but still not working

images:

https://imgur.com/9EZDwda

https://imgur.com/9GvnEyB

https://imgur.com/7oRl8AF

and empty screen when select device (asus rog strix fusion 500)

https://imgur.com/HdRO0OW

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