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How to uninstall Ai Suite III manually

Dratsabz
Level 7
Ran into this problem recently. After installing a new video card, Ai Suite III failed to run properly and could not uninstall due to "reboot required" bug.

Found this solution on another forum and thought I'd share since it worked for me.

There are other solutions on this forum however, they all pointed to downloading the cleaner file which does not exist any longer.
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How to manually uninstall AI Suite 3

Step 1: Open Task Manager – End the following Processes
AISuite3.exe
DIPAwayMode.exe
iUSB3.exe
U3Boost.exe
EPUShortcut.exe
Stop the following Services
AsusFanControlService
asComSvc
aS HmComSvc

Step 2: Go to C:\ProgramFiles(x86)\ASUS\
Erase program files and folders (erases all of them, but you might be able to only do selected ones).

Step 3: Obtain AI3 Cleaner.exe (shown as Cleaner.exe) from another post on this Forum and run the cleaner.

Step 4: Go to hidden directory C:\ProgramData\ASUS and erase at lease AISuiteIII, DipAwayMode, FanXpert folders. (I attempted to run Uninstall after each of the first three steps and got the “You must reboot…” warning until this step – so I suspect the uninstall issue was related to this alone)

Step 5: Reinstall AI3.

If the problem persist there are certain markers in the Registry that can cause this to occur. If the install/reinstall software is buggy it might not clean up:
HKEY_Local_Machine\SYSTEM\CurrentControlSet\Sessio nManager\PendingFileRenameOperations or \FileRenameOperations. (these can exist in ….\SYSTEM\ControlSet001 or 002).
These can make Windows continue to as for a reboot.
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12 REPLIES 12

Bugstein79 wrote:
Thanks for joining in Pharma
Appreciate all any help i can get
I did manage to get a hold of cleaner tool and havent progressed any further so far
now ai suite wont start and recieved the following message
85401

For you specific error message, go to the Windows Task Manager -> Services and see if AsusFanControlService is listed as a service. You should be able to get info about the path where the executable was installed on your C: drive. Once you have the path info see if it exists on your C: drive. If it does not exist that's likely the reason for your error msg.

You path is likely different, but my path like "C:\Program Files (x86)\ASUS\AsusFanControlService\2.00.92\AsusFanControlService.exe"

It looks like you might have "installation junk" still left from a previous installation. I'm not certain, but I think older AI Suite installations used different folders for certain programs/executables. Sometimes registry entries are not removed with the cleaner, or a physical folder still exists on the harddrive.

What I do after running the cleaner is to edit the windows registry and perform a search for entries containing similar to the following:
C:\Program Files (x86)\ASUS\AI Suite III
C:\Program Files (x86)\ASUS\AsusFanControlService
C:\ProgramData\ASUS\AI Suite III
Etc...

In general if your computer is clean of AI Suite III installation and features, no physical folders on your hard drive or registry entries should exist that refer to AI Suite. If you do clean your registry make sure you know what you are doing. Always make a backup of your installation drive if problems occur later.

If the registry stuff is too much, one thing you can try is to install the last version of AI Suite that was working on your computer. Once that is installed you can run the newer AI Suite installation and upgrade the older AI Suite with the latest modules.

Bugstein79
Level 7
Thanks for all your advice, i have just found the cause and solution to issue im having
It appears as though the Fan Control service is not being removed when AI Suite 3 is uninstalled
So i folled the detils at the below website and all seems ok now for the most part

https://windowsreport.com/server-execution-failed-asus-fan-control/
85423


Now to work out my original problem, why is my CPU fan stopping and starting
Only seems to happen when the CPU is at low temp and assume it has to do with the Power Voltage/Temp settings and quiet mode

Super_Gnome
Level 11
Has anyone worked out how to get rid of AI Suite III?

Edit: Well, I gave up and just reinstalled Windows (and everything else minus AI Suite 3). You can mess with Revo Uninstaller, but you are messing with the registry. No thanks. But, these seem to be the only two things you can currently do to get rid of this cancer software.