Bugstein79 wrote:
Thanks for joining in Pharma
Appreciate all any help i can get
I did manage to get a hold of cleaner tool and havent progressed any further so far
now ai suite wont start and recieved the following message
For you specific error message, go to the Windows Task Manager -> Services and see if AsusFanControlService is listed as a service. You should be able to get info about the path where the executable was installed on your C: drive. Once you have the path info see if it exists on your C: drive. If it does not exist that's likely the reason for your error msg.
You path is likely different, but my path like "C:\Program Files (x86)\ASUS\AsusFanControlService\2.00.92\AsusFanControlService.exe"
It looks like you might have "installation junk" still left from a previous installation. I'm not certain, but I think older AI Suite installations used different folders for certain programs/executables. Sometimes registry entries are not removed with the cleaner, or a physical folder still exists on the harddrive.
What I do after running the cleaner is to edit the windows registry and perform a search for entries containing similar to the following:
C:\Program Files (x86)\ASUS\AI Suite III
C:\Program Files (x86)\ASUS\AsusFanControlService
C:\ProgramData\ASUS\AI Suite III
Etc...
In general if your computer is clean of AI Suite III installation and features, no physical folders on your hard drive or registry entries should exist that refer to AI Suite. If you do clean your registry make sure you know what you are doing. Always make a backup of your installation drive if problems occur later.
If the registry stuff is too much, one thing you can try is to install the last version of AI Suite that was working on your computer. Once that is installed you can run the newer AI Suite installation and upgrade the older AI Suite with the latest modules.